Customer Service Support Professional
Resume:
April Magnusen
Passionate, ready, and experienced for the right position!
Crossville, TN 38555
*************@*****.***
I have 1 year of accounting,, several years of customer service experience working in multiple settings of the customer service industry and in my home. I am well-organized, proficient in English, detail- oriented, great at multi-tasking,and enjoy working with people. I am a friendly customer service professional committed to providing high-quality service and developing customer relationships. Offering excellent interpersonal skills and knowledge of conflict resolution to lead a team of other customer service representatives.
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Personal Care Assistant
Sheryl Denny - Crossville, TN
May 2020 to Present
I performed duties for Ms. Sheryl such as yardwork, painting, housekeeping/ laundry, or any other odds and ends my supervisor asked. I also keep a calendar and organizer for hers' and my own daily tasks for the job as she hired me for personal help closeby her home. Kept work area clean and organized and used a printed time sheet for my hours at Ms. Sheryl's home. Phone Surveyor
Symphony Placements - Maryland City, MD
January 2018 to March 2020
I worked remotely at home as a phone surveyor for Symphony Placements conducting surveys to the public on a recorded line, and demonstrated what I call a "sales approach" to keep them on the line and interested in the survey. I demonstrated my best people skills to meet my goal and meet production. I Kept my work area clean, well-organized, and free from distraction at all times. Server
Stonehenge grille - Crossville, TN
March 2007 to September 2011
Took orders from customers and served them their food and drink orders. kept work area clean and organized.
DSP (Direct Support Professional)
HILLTOPPERS, INC - Crossville, TN
December 2005 to June 2007
I worked with disabled citizens as a DSP to help them become more independent for daily life. I also completed tasks such as housekeeping, laundry, and medication distribution. I developed relationships with these people I took care of and took them grocery shopping, to doctors appointments, and for leisure or fun activities. I kept record of daily activities. Education
High school diploma in All required subjects
St. Andrews Highschool - Charleston, SC
August 1987 to May 1991
Additional Information
I'm a Previous stay at home mother eager, driven, and ambitious for the right company and perfect position to show off my skills to. Working with people is a must! I'm qualified, experienced, and computer savvy. I enjoy learning new trades and skills. Paid training is a plus.
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