Front Desk Medical Technician
Resume:
Confidential Resume of: Ms. Rebecca Twigg
REBECCA TWIGG
Cell: 443-***-****
Email: *******.*******@*****.***
Demonstrated Leadership
PARAMEDIC/EMERGENCY MEDICAL TECHNICIAN/LEADER
DYNAMIC, SELF DRIVEN AND RESULTS-FOCUSED EMERGENCY MEDICAL PROFESSIONAL WITH OVER 14 YEARS EXPERIENCE IN THE EMERGENCY MEDICAL FIELD.
SUPERB LEADER; LED COMPLEX INITIATIVES TO PROVIDE ADVANCED LIFE SUPPORT IN INTENSE EMERGENCY SITUATION PROGRAMS. AS TEAM LEADER DIRECTED STAFF TO CONSISTENTLY ACHIEVE QUALITY AND PERFORMANCE OBJECTIVES; SKILLED ANALYST, CREATIVE THINKER AND TENACIOUS PROBLEM SOLVER; ARTICULATE COMMUNICATOR WITH HIGHLY EFFECTIVE WRITING SKILLS.
I AM ALSO HIGHLY MOTIVATED IN REGAINING MY PARAMEDIC LICENSURE BACK.
CAREER TRACK
Transportation Coordinator
HART TO HEART
11/2021-5/2022
Forest Hill, Maryland
-Dispatched ALS, BLS, Mobility units to both emergency and non-emergency calls; input calls via phone, internet requests, and various software used.
-Completed daily reports as necessary
Front Desk Coordinator
VIRTUOUS WELLNESS CENTER
7/2021-10/2021
Arnold, Maryland
-Greeted patients upon arrival for physical therapy and/or massage appointments
-Correctly input patient demographics (personal and insurance) into software used
-Gathered patient information for pre-billing
-Scheduled patient appointments in person, over phone, and through internet as needed
-Daily cleaning and maintenance of office
Dispatcher/Call Taker
FREESTATE AMBULANCE
7/2018- 8/2019
Baltimore, Maryland
-Dispatched ALS, BLS, Mobility units to both emergency and non-emergency calls; input calls via phone, internet requests, and various software used.
-Ensured daily units were ready for service at the beginning of shifts.
-Assisted with MIEMSS annual inspections
Paramedic/Firefighter
BALTIMORE COUNTY FIRE DEPARTMENT 7/2004- 2/2013
Baltimore, Maryland
- Provided both basic and advanced life support to individuals in a large variety of often intense emergency situations. As a Preceptor, taught both basic and advanced students how to function on the ambulance, and after they completed their required number of ride-a-longs, was required to sign them off to function individually. As an Alternate Emergency Medical Services Lieutenant, oversaw all critical incidents in assigned district, oversee all ambulances and crews in assigned district, investigate complaints, teach classes for continuing education to all employees in district, replace medications and equipment to units in need, maintain strict control of controlled dangerous substances (medications) as required by federal law. As a member of the Advanced Tactical Rescue Team/ Urban Search and Rescue Team, had to obtain specialized certifications above that of a normal paramedic in order to function on highly delicate/intense incidents.
Provided fire suppression to buildings and vehicles.
Safely operated emergency equipment through various types of traffic
Accurately completed patient care reports after each contact with a patient
Performed daily inventory, equipment, and medication checks to ensure proper operation of emergency equipment
Retained certifications in good standing by complying with continuing education standards.
Critical Care Paramedic
RURAL METRO AMBULANCE 1/2001- 7/2004
Arbutus, Maryland
Critical Care Paramedic assigned to Critical Care Team.
Provided both basic and advanced life support to patients requiring inter-facility transportation
Performed daily inventory, equipment, and medication checks to ensure proper operation of emergency equipment
Safely operated emergency equipment through various types of traffic
Accurately complete patient care reports after each contact with a patient
Retained certifications in good standing by complying with continuing education standards
Medical Receptionist
COLON RECTAL SURGICAL ASSOCIATES 9/1999-1/2000
Ellicott City,MD
Promptly and politely answered incoming phone calls to the physician’s office
Scheduled appointments for patients
Accurately maintained patient charts
Maintained organization and cleanliness of physician’s office
Happily completed various other office tasks, as requested
Education:
Working toward XX Degree 1998-X
Towson University
Working toward XX Degree 9/2016-X
Community College Baltimore Campus
Skills/ Certifications:
Cleared as a preceptor for both basic and advanced life support students, 2011
Certified as a preceptor for both basic and advanced life support students, 2009
Member of the Advanced Tactical Rescue Team/Urban Search and Rescue Team, 2006-2011
Ability to effectively multitask.
Ability to maintain control, effectively communicate, and remain focused in stressful situations.
Formerly-licensed Emergency Medical Technician Paramedic (Maryland and National). Ability to re-attain license, if desired.
Formerly certified in CPR, ACLS, HAZMAT Operations, Fire Fighter I&II, Fire Officer I, Instructor I, Rescue Technician, Rope Technician, Structural Collapse Technician, Confined Space Technician, Basic & Advanced Swift Water Rescue Specialist, Emergency Vehicle Operations. Ability to re-attain certifications, if desired.
References available upon establishment of mutual interest
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