**** ******** **, **********, ** *****
571-***-**** ● ********@*****.***
EDUCATION:
****-**** ********* ~ Immaculata High School Ottawa, ON, Canada
1982–1985 Graduated ~ Algonquin College Ottawa, ON, Canada
Psychology ~ Child Youth Worker
Sept 2019 - Present
Health Information Management (HIM) Technician – ADC
-Routinely utilizes the ADC’s OMS, CorEMR, and GTL Inmate Referral data systems to obtain inmate information to complete the HIM ADC Inmate Referral Request data entry process and to provide general reports to the ADC clinical team lead.
-Familiar with Loudoun County Government, Departmental and ADC service/program policies, procedures and regulations.
-Knowledge of HIPAA, 42 CFR (Part 2), and the U.S. Department of Corrections (DOC) and Code of Virginia health record regulations through the AHIMA and VAHIMA websites, and DOC and Code of Virginia on-line resource sites.
-Knowledge of HIM regulations, processes and procedures.
-Utilizes Electronic Health Record (EHR) and Laserfiche data storage system.
-Enters Friendship House attendance documentation and BHOP Illness Management & Recovery Surveys into the Laserfiche data storage system. Provides Inmate information packets for the ADC discharge planner.
-Enters all Daily Intake Round and Segregation Check information into the Laserfiche data collection system.
-Continuously reviews the Laserfiche data base for inaccuracies and incomplete data and makes corrections when necessary.
-Gathers data from Laserfiche and CorEMR to be used by the ADC clinical team lead during weekly ADC clinical staff meetings.
-Including other Administrative Duties as requested.
Dec 2015- Aug 2019 Loudoun County Government Leesburg, VA
Operations Support – CITAC (Crisis Intervention Team Assessment Center)
-Providing administrative support to all Clinicians and Program Manager.
-Answering phones when necessary.
-Developing and maintaining our monthly Staff Schedule and Answering Service Schedule with on-going edits.
-Entering all CITAC individual information as well as LCSO information into a log in order to provide quarterly statistics to the State of Virginia.
-Ordering all supplies necessary for the CITAC.
-Providing our individuals with calming reassurance as they enter our facility.
-Providing our individuals with necessary paperwork for them to fill out.
-Providing any necessary support to the Program Manager as needed.
-Offering snacks and water to our individuals.
-Creating New Employee Handbooks and Code books for all new hires.
-Maintaining our Forms supply.
-Scanning all documents into Anasazi in order to maintain up to date individual information on file.
-Maintaining our available clipboards with necessary paperwork for the individuals to fill out, both in Spanish and in English.
-Sending out daily letters requesting individual’s Medical Insurance information so that we can submit their claim for services rendered on their behalf.
-Verifying and entering Medical Insurance information into Anasazi so that Reimbursement may bill.
-Setting fee appointments with individuals in order to see if they qualify for a reduced rate of service.
-Any other requests by the Program Manager.
Oct 2010 – Nov 2018 Reston Hospital Center Reston, VA
Unit Secretary - Labor & Delivery
-Managing all incoming telephone communications.
-Providing support to all Doctors, Nurses and Technicians.
-Entering all Doctors orders for patients’ lab tests, x-rays, CT scans, blood work, etc.
-Managing all paging of other on call specialist Doctors.
-Discharging patients through the specialized software.
-Arranging Ground transport of patients to other facilities and preparing charts for transfer.
-Providing open communication Nursing Supervisor for patients that are being admitted to the hospital.
-Having direct contact with patients.
2001-2015 Sterling Volunteer Rescue Squad Sterling, VA
Emergency Medical Technician (EMT)
-Train extensively with Loudoun County and State of VA.
-Serve in an active capacity as a regular member of a 12 hour weekly shift.
-Act as Attendant in Charge of the operating Crew on a rotating basis.
-Write patient reports after each incident.
-Familiar with the CAD system.
-Operate Emergency Vehicles (Certified).
-EVOC 3 certified.
June 2010 – Sept 2012 Inova Loudoun Hospital Leesburg, VA
Unit Secretary/Patient Care Tech - Telemetry/Oncology
-Managing all incoming telephone communications.
-Providing support to all Doctors, Nurses and Technicians.
-Entering all Doctors orders for patients’ lab tests, x-rays, CT scans, blood work, etc.
-Managing all paging of other on call specialist Doctors.
-Discharging patients through the specialized software.
-Arranging Ground transport of patients to other facilities and preparing charts for transfer.
-Providing open communication Nursing Supervisor for patients that are being admitted to the hospital.
-Having direct contact with patients.
-Performing EKGs, catheterization and IV’s, vital signs, accuchecks (blood sugar).
-Documenting using specialized software. (Premis, McKesson).
July 2008 - June 2010 Inova Loudoun Hospital Leesburg, VA
Unit Secretary - Emergency Room
-Managing all incoming telephone communications.
-Providing support to all Emergency Room Doctors, Nurses and Technicians.
-Entering all Doctors orders for patients’ lab tests, x-rays, CT scans, blood work, etc.
-Managing all paging of other on call specialist Doctors.
-Discharging patients through the specialized software.
-Arranging for Medivac or Ground transport of critical patients to other facilities.
-Providing open communication between the ER and Registration after arranging beds with the Nursing Supervisor for patients that are being admitted to the hospital.
-Have some direct contact with patients when necessary.
May 2008- July 2008 Inova Loudoun Hospital Leesburg, VA
Executive Assistant to the Director of Emergency Medicine
-Managing both Pediatric and Adult ER Correspondence.
-Coordinate all Interviews and Appointments.
-Coordinate several re-design projects in ER work areas.
-Manage all EMS (Emergency Medical Services) supply re-stocking.
-Develop manuals for both Pediatric and Adult ER.
-Aid all nursing staff with all Administrative needs.
-Maintain filing system.
-Maintain all staff Correspondence. (Certifications, Immunizations, etc).
-Fill in as Unit Secretary when needed.
CEO, Owner Just In Time Concierge, LLC Sterling, VA
Professional Organizing of Homes and Offices
-Develop business plans and leads.
-Manage a group of independent contractors.
-Perform consultations and customized service with clients.
-Market and manage the business.
-Network with other businesses through professional associations.
-Perform Professional Organizing of Homes and Offices Services, as well as administrative services.
1993-1997Communications Security Establishment Ottawa, ON Canada
Directors’ Executive Secretary, Human Resources Assistant
-Produced extensive documentation such as letters, reports, personnel evaluations, staffing procedures.
-Scheduled local and out-of-town interviews.
-Arranged travel and processed travel claims for all levels of employees.
-Maintained efficient filing system, researched information requests, and fulfilled filing requests.
1988-1993 Canadian National Distribution Authority Ottawa, ON Canada
Proofreader - Military Resources
-Extensive proofreading of military correspondence, journals, documents and publications.
1985-1987 Maison d’Amitie Ottawa, ON Canada
(Emergency Shelter for Battered Women)
Social Worker
-Counseled the women and their children.
-Gathered information for intake/daily reports.
-Arranged travel and processed travel claims for all levels of employees.
1984-1985 Children’s Aid Society Ottawa, ON Canada
(Treatment Facility – Ages 13-16)
Child Youth Worker
-Planned programs.
-Teaching socialization skills.
-Facilitate Group/Individual Programs.
-Organize and finalize intake and discharge reports.
1983-1984 Children’s Hospital of Eastern Ontario Ottawa, ON Canada
(Treatment Psychiatric Ward – Ages 6-18)
Child Youth Worker
-Planned programs.
-Teaching socialization skills.
-Facilitate Group/Individual Programs.
-Organize and finalize intake and discharge reports.