Customer Service Handler
Resume:
Tangela Edwards
**** * ***** ****, *******, Illinois, 60649, US
****************@*****.***
Professional Summary
Strives for success and has a tremendous desire to see projects through to completion and success. Hands-on
Customer-focused foodservice professional with [Area of expertise] and (Area of expertise l catering experience.
Flexible
Articulate
Motivated individual.
Skills
Food preparation and safety
Hospitality and service industry background
Food plating and presentation
Food preparation
Kitchen equipment operation and maintenance
Food presentation talent
Food spoilage prevention
Strong attention to safe food handling procedures
Education
GED -1993
Olive-Harvey College- Chicago, IL
Work History
Cook- January, 2010 to Present
Symphony South Shore - Chicago, IL
• Kept an eye on things.
Set up clean cutting boards and utensil baths at each workstation before each shift. Maintained a high level of consistency and accuracy when preparing identical dishes multiple times in one shift.
Interacted with (Job Title)s in a professional and effective manner regarding special orders for customers, including those with food allergies and gluten intolerance. Sanitized food preparation areas, grills, and equipment to avoid cross-contamination from raw foods. Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
• Managed
• Prepared and served a variety of dishes to the community's residents.
• Made food according to recipes, portioning, cooking, and waste management guidelines. Cashier- May, 1993 to April, 1998
Video connection - Chicago, IL
Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans.
Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls.
Processed new orders quickly and accurately, completing [Number)+ daily transactions. Efficiently and accurately processed a large number of transactions.
• Add up all of the payments I've received throughout the day.
• Greeted them and gave them product information as customers entered. Food Demonstrator - June, 2004 to September, 2005
Cds - Bedford Park, IL
Followed strict health and hygiene procedures to ensure food safety. Set up and dismantled promotional tents and booths, spoke with potential customers, and [Action] for successful promotional events.
Provided excellent customer service by utilizing my in-depth knowledge of the [Product or Service]. Kept a perfect attendance record for [Number] months. Determined what the customer's needs were by asking pertinent questions and actively listening to the responses.
Dealt with all customer service issues courteously and in accordance with company policies.
• Answered product questions using up-to - date sales and store promotions information.
• Assisted customers in choosing and customizing available items to meet their specific needs. Certifications
SafeServ certification: Food Handling
ServSafe
SafeServ Certified: Food Handler
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