New car dealership parts department Manager
Resume:
James Micah Netherland
*** ***** **** **, ********, CT 06410
adtlty@r.postjobfree.com
CAREER OBJECTIVE:
Self-motivated professional with 21 years’ experience in the automotive industry looking for additional challenges to further gross profit and customer service with the associated rewards. CAREER PROFILE:
Possess exceptional skill at developing external and internal customer rapport, profitability of the parts department, and technical knowledge of the automobile. Uphold resiliency in the face of rapidly changing environments. Demonstrate commitment and a high level of personal accountability, acting with a sense of urgency and customer focus. Known as an effective communicator that displays respect for diverse groups of individuals. PROFESSIONAL EXPERIENCE:
Liberty Mazda (April 2014 - November 2022): Manager - Parts Department
● Manage the product and inventory used to repair vehicles and increase profitability
● Assist retail customers, service technicians, sales people, collision repair shops, DIY repairs, and Service Advisors to help sell parts and fix cars
● Negotiated reduced fees with vendors and suppliers resulting in cost savings for the dealership
● Indoctrinated and trained new parts counter employees fostering a learning environment and improved employee performance
● Open and close the dealership as needed
Accomplishments:
● Increased Parts Department profits by $60,000 within the first 3 months and have continued to increase the bottom line such that we now handle a solid
$80,000-$100,000 gross profit per month compared to the average $40,000 per month.
● Manage a business volume of $6 million in annual sales. Liberty Honda (September 2005 – April 2014): Assistant Manager - Parts Department
● Increased customer and employee relations via effective communication and collaboration
● Trained new parts counter employees
Acura by Executive (April 2004 – September 2005): Parts Counter Person Executive Honda (July 2001 – April 2004): Parts Counter Person EDUCATION BACKGROUND:
Middlesex Community College
Course work: General Studies
North Branford High School Class of 1993
Course work: General Studies
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