Data Entry Abuse Counselor
Resume:
PROFESSIONAL
SUMMARY
SKILLS
EXPERIENCE
CRISTALLYN (CJ) MURRELL
damnmonkeysdiditagain@porton
Monroe, GA 30656
Veteran Cognitive therapy with proven history in both individual and group counseling. Devise treatment plans based on direct knowledge, assessments and records reviews. Focused on making lasting impact by building skills and solid support network. Compassionate and motivated Substance Abuse Counselor offering solid background in cognitive modalities and psychoanalytic counseling. Work well with clients of all background to promote recovery and aid in adjusting to new life situations. Background includes working with offenders through Walton County and Gwinnett County court systems.
•
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.
•
Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean and safe work areas with diligent attention to important details.
•
Talented Certified Substance Abuse Counselor skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies.
•
Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed.
•
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
•
Client counseling Records review Case management
Progress reporting Patient advocacy Ability to multitask Time management Conflict resolution Word processing Recordkeeping Leadership Group facilitation
Data Entry Financial Assistance Medical Evaluation Social Services Therapy Goals And Objectives
Ability To Adapt Microsoft Office Suite Project Management Experience
Meetings And Conferences Case Management
Experience
Substance Abuse
Care Coordination Community-Based Resources Leadership And Supervision Social Work Team Collaboration
Certified Substance Abuse Counselor.-CAC
Brand New Start, Loganville, Georgia, Nov 2021 - Feb 2022 Completed patient psychosocial and individualized treatment plan within required time frame.
•
Intervened in crisis situations with patients, remaining calm and professional to maintain control.
•
Conducted individual counseling sessions under supervision and documented as required.
•
Worked with patients to complete intakes, admissions, discharges and transfer paperwork.
•
• Documented patient progress with one-on-one and group counseling and group sessions.
• Scheduled follow-up visits with patients to monitor progress.
• Provided case management duties for patients, promoting individualized quality care. Developed client treatment plans based on research, clinical experience and client histories.
•
• Prepared individual treatment plans for each assigned patient. Evaluated mental and physical condition of each person with interviews, personal assessments and records reviews.
•
Integrated counseling into medical care, working closely with doctors, nurses and social workers to create solid support network.
•
• Acted as liaison between referral sources and patients. Completed and maintained accurate records regarding patients' histories, progress and services provided.
•
Improved long-term outcomes through effective collaboration with court system, community groups and post-treatment agencies.
•
Data Entry Executive-Data Processing Assistant-Administrative Director-Part Owner
Clymore Mold Remediation, LLC, Loganville, Georgia, Sep 2015 - Dec 2021
• Oversaw fiscal planning, compliance monitoring and personnel management. Achieved strategic goals with team-oriented approach engaging stakeholders, paid staff and volunteers to reach targets.
•
• Kept team productive and on-task with motivational and hands-on leadership approach. Created complete business plans for attainment of goals and objectives set by board of directors.
•
• Increased revenue with brand partnerships, industry networking and strategic planning. Improved message clarity and distribution, representing organization at numerous events and with media.
•
• Maintained and managed company bylaws and governance documentation. Managed finances by reviewing budgets, creating forecasts of future spending needs and developing strategies for generating new revenue.
•
Researched, proposed and managed initiatives needed to keep abreast of current changes in technology.
•
Supervised employees hiring and screening in line with company policy and regulatory compliance requirements.
•
Reviewed reports by subordinate managers to acquire understanding of organization financial and non-financial position.
•
Enforced compliance with applicable state and federal rules and regulations in every department.
•
Enhanced organizational profile with development of strategic partnerships across local community.
•
• Conducted crisis management and devised remedial action for identified issues.
• Directed and oversaw investment and fundraising efforts.
• Spearheaded operational, marketing and donor relations campaigns. Submitted timely reports and facilitated open communication among executive board members.
•
Assistant Account Executive-accounts Payable & Receivable Executive-Executive Payroll-Part Owner
Servpro of Norcross, Ga., Norcross, GA, Jun 2014 - Sep 2021
• Tracked and analyzed trends to identify strategic opportunities and boost sales numbers. Managed high call volume, multiple priorities and competing demands while adhering to established processes.
•
Satisfied customers with targeted services and customized solutions for unique business needs.
•
Developed strategies to address changing market conditions and support evolving client needs.
•
• Generated contacts using referral channels and cold calling. Researched and assisted with program development for existing clients and new prospects.
•
• Negotiated terms, conditions, coverage limits and pricing with carriers and wholesalers. Developed customer relationships and partnerships to meet or exceed revenue and profit goals.
•
Developed successful sales plans to balance company demands, customer knowledge and competitor expertise.
•
Remained up-to-date on current industry, product and competitive landscape to keep conversion rates high.
•
• Capitalized on new investment opportunities to continue growing client portfolios. Developed and maintained productive client referral pipelines through strong and diverse industry partnerships.
•
• Gathered company data and contact information of current and potential customers.
• Participated in brainstorming meetings, developing new marketing ideas.
• Supported and solved problems for clients using strong issue resolution skills.
• Illustrated value of products and services to create growth opportunities.
• Closed numerous long-term deals with complex negotiation processes. Exceeded sales targets, connecting with leaders and c-suite executives to offer enterprise solutions.
•
Licensed Bartender- Server
Joes crab Shack, Byron, Ga, Feb 2008 - Sep 2013
• Explained details for new menu items and daily specials.
• Demonstrated hospitality and customer service while greeting tables.
• Delivered food and beverages promptly to customers.
• Kept food service and preparation areas clean and neat.
• Followed safety, sanitization and food handling guidelines. EDUCATION
• Trained new servers in company policies, guest service standards and best practices.
• Listened to guest needs and responded promptly for personalized service.
• Adhered to state liquor regulations to serve alcohol safely.
• Supported bussers with table-cleaning during high-volume shifts.
• Informed customers of ingredients and allergens to support sensible menu choices.
• Processed credit card transactions, gift cards and cash payments.
• Reconciled cash tills from dining sales as part of closing duties.
• Restocked service stations to maximize availability.
• Took accurate notes detailing customer orders.
• Memorized menu additions, changes and limited offerings.
• Coordinated more than [Number] orders each day.
• Assigned and arranged tables for large groups.
• Entered orders into computer system to coordinate with kitchen staff.
• Communicated professionally with customers, colleagues and supervisors. Certified Addiction and Substance Abuse Counselor, CADC ALLCEUs.com, Online, Ga, Jul 2021
• Graduated with 4.0 GPA
• Graduated in Top 10% of Class
HIPPA violations and counseling for co-occurring disorders, Resources for recovery & Addictions counseling Certification.
•
• Volunteered at Redcross
• Majored in addictions and duel diagnosis Counseling. Bachelor of Criminal Justice
Lanier Technical College, Winder, Ga, Feb 2020
• Continuing education in Nutrition and to become a Personal Trainer
• Volunteered at Goodwill
• Graduated in Top 21% of Class
• Minored in Human resources.
Certified Registered Speech and Behavioral Technician Institute of Speach and Behavioral Therapy, Online, Ga, Jun 2021
• Majored in Speech and Behavioral classes
• Graduated in Top 26% of Class.
Institute of speech and Behavioral.: Speech and Behavioral Therapy Certification for Minors.
•
Certified CPR, AED and First Aid
National heart Association, Atlanta, ga, Sep 2022
Certified Notary Public
Walton County DHS, Monroe, Ga, Jan 2020
Contact this candidate