Food Beverage Export Manager

SAMER SHAWKAT AL OTAIBI

Mobile: 966********* Email: ************@*******.***

Development Manager Profile

Leveraging acquired skills across Top Management assignments with reputed organizations in various Industries & delivering outstanding results. Presently seeking a challenging & responsible position in any company of repute Profile in Brief

25 years of rich experience in formulating robust business strategies & executing the same through end to end sales, business development, client relations & appropriate promotional strategies etc.

Well versed at assessing market trends & accordingly deploying strategies to maximize sales, develop business & fuel market growth & identifying latest techniques to propel promotional campaigns

Adept at shouldering multiple responsibilities like overseeing the Brand Building activities, identifying clients & mapping competition, Researching, Monitoring Progress, interfacing with clients & departments, Analyzing Client’s choices & preferences, finalizing deals, analyzing feedback, & changing the strategies accordingly to suit the market needs

Proficiency in handling channel distribution, distributor management etc.

Recognized for implementing processes, systems & procedures that strengthen overall operations of the company and help deliver pre-destined results

Sound communicator and good team player, with high work ethics, time management & task prioritization skills, coupled with an aptitude to focus on the minute-most details

An ambassador of change with the distinction of successfully restructuring procedures & initiating development programs that yield results Major Deliverables:

• Pivotal in driving activities related to trading research, innovatively strategizing effective marketing policies & implementing the same to derive excellent results

• Focussing strictly on reporting requirements of sales force on daily basis in order to gain an in depth knowledge of the ongoing market conditions, understanding customer choices & preferences, competitive forces operating in the market, target achieved by the high impact sales team & effectively guiding & motivating them to achieve the desired results, decisively allocating job responsibilities & allocating targets to the sales group, etc.

• Appraising staff performance & accordingly recommending names for increments, promotions etc., allocating areas to individual team members & motivating them to operate effectively in the assigned market

• Designing & presenting the organizations with robust campaigning techniques to increase brand visibility & gain a good market share & handling the entire responsibility of channel sales in UAE & other Middle Eastern Countries

• Deftly analyzing the market conditions, channelizing efforts towards product surveys to gain a clear understanding of the products launched by the competitors to capture the market

• Overseeing the customer satisfaction quotient & focusing on after sales services to establish & maintain a high level of customer satisfaction

• Portraying exceptional skills in continuing public relations, successfully establishing direct connection with valued guests, receiving suggestions from them in improving service standards & implementing them, diligently handling all the customer inquiries & complaints,

Skills at a Glance

Marketing Management

Project Trade Management

Operations Management

Department Restructuring

Gold & Jewelry Trade

Business Strategy Formulation

Strategy Implementation

Operations Management

Leadership Development

Business Development

Key Account Management

International Trade

Budgeting

Team Management

Customer Service

• Shouldering the entire responsibility of maintaining robust relationship with distributors, maintaining the relationship as Principle – Agent rather than Supplier – Customer, accepting & checking shipments, handling stocks, overseeing payments, defining & modifying payment terms to the distributors, pursuing channel partners for payments & driving all other activities to maintain a harmonious relationship with distributors

• Organizing training programs for distributors in aiding them with necessary sales techniques to enhance sales, checking on distributors stock, supplying them with POP materials to increase brand visibility, formulating attractive schemes to motivate them in delivering more than expected results, explaining pricing strategies, imparting product awareness etc.

• Analyzing & appraising performance of existing distributors, identifying & employing other major players in distributorship business & demonstrating existing distribution strategies to them

• Updating & presenting the top management with desired performance reports of brands in each country to facilitate them in decision making purpose & adopting strategies

• Assisting the distributors in developing markets for the organization’s products through periodical visits, exploring & generating hot leads in fresh markets

• Churning out innovative & effective strategies to suit the needs of individual markets, rolling out new products to capture different markets with varied needs, checking on available stock with channel partners & replenishing it on time to carry on uninterrupted operations

• Monitoring & employing cost control techniques to eradicate profit erosion & implementing effective controlling techniques to execute day to day administration procedures,

• Pivotal in carrying on value chain analysis, understanding pricing strategies, etc.

• Collaborating & interfacing with the international marketing head on adopting & executing appropriate marketing agenda

• Propelling project management activities, displaying excellent presentation skills in presenting various cases, etc.

• Efficiently & tactfully handling a cross cultural team of players through effective interpersonal communication skills & promptly responding to the changing environment

Work Experience

Projeet (3D) company of Trade (3DIT) Development Manager Jeddah Till Date - Jan2014 Watches, gold jewelry three-dimensional printers and gold jewelry, Supervision and web development companies Assasat Holding Company (3D Printing) Executive Manager KSA \ Jeddah Jun 2014 – Aug 2013 elevators, escalator, home appliance, Malls and Real Estate Management, Contracting \ Advertising Supervision and web development companies,

Bateel Trading Sweet & Chocolate Sales Manager KSA\ Jeddah, Jun 2013 – Jun 2011 Sweets and chocolate \ administration COFFEE SHOPS Category A \ Catering \ retail and wholesale sales Sahara Holding Group, Development manager, Dubai Jan 2011 – May 2007 Tourism and travel \ IN \ OUT \ garment trade \ food \ FMCG- gold and raw diamonds sales\ Fragrances, cosmetics, skin car Primary care \ cosmetic clinics and medical centers Senior medical Lazurdi Group Middle East Sales &Export Director, Dubai May 2007 – Feb 2005 Wholesale and retail sales \ dealing with key customers for export - GCC- Iran Maghreb countries Arab countries throughout the Middle East

Ghassan Gold & Jewelry, Sales &Export Manager Middle East,Dubai Feb 2005 –Dec 2001 Wholesale and retail sales \ dealing with key customers for export - GCC- Iran Maghreb countries Arab countries throughout the Middle East

Emirates Industrial Gas Director of Operation Dubai Jan 2001 - Feb 2000 Hospitals \ hotels \ supply for various industrial needs - ports ships - all kinds of gases Burger King Restaurants Operation manager Jordan Feb 2000 – Nov1998 Yesinia Factory & Showrooms Supervisor Factory director Jordan Nov 1998 - Jan1995 Supervision and management on the retail dealing with different suppliers - Singapore - Dubai

Cement Industry Employee, Barqawi Factory for Cement Jordan Jan 1995 – Jan1990 construction of buildings - the overall building materials - various types of construction marble tiles

Educational Credentials

Bc`s Accountancy & management

Diploma in Administration and manufacturing of Gold and Jewelry

Diploma in Food Beverage

Sales marketing courses

Customer services courses

Skills management courses

Over than 12 deferent courses in several senior

managements

Certificate in sweet & chocolate

Computer Skills

Well versed in MS Excel & MS Word and MS Access

considered Computer Aided

Accountancy "Salem centre for Accountancy

Internet Operations

A 24-training hour course

Implied real liter accounting case studies

Personal Dossier

Date of Birth : 24/10/1972

Nationality : Jordanian

Languages Known : English & Arabic

holds a driving license: UAE / Saudi Arabia / Jordan

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