Call Center Virtual Assistant
Resume:
Ti anee Turner
Virtual Assistant/ Social Media Manager
Spartanburg, SC 29301
tiffaneeking8991@gmail.com
EXPERIENCE
Self employed — Social Media Manager, Greer, SC
SEPTEMBER 2017- PRESENT
Learn and grow networks on di erent social media platforms. Grew network over 3,000 in less than 2 months. Build connections and following while making sales goals. Create content, videos, images, and editing to create interaction. Help develop a team of leaders to duplicate these tasks.
Prisma Health, Greer, SC — Administrative Assistant DECEMBER 2013- MARCH 2020
Manage call center and referrals while overseeing front desk operations. Create and scan new documents. Schedule appointments, bookkeeping, and calendar management. Verify insurance, update client demographics, and order o ce materials.
New Horizon, Greenville, SC— Executive Assistant
MARCH 2012- DECEMBER 2013
Receive client calls and relay messages to proper contacts. Calendar management, schedule appointments, and update client demographics. Bookkeeping and money management for past balances. Increased profit margin by 85% while organizing payment plans for clients. EDUCATION
ECPI University, Greenville, SC — Associates
MARCH 2010 -APRIL 2012
Associate of Health Science Major in Medical Administration PROJECTS
Increasing Sales—
The task was to increase sales of new products. I learned new tactics and consistently made sales goals. I also helped other people start a business and trained them all by doing it virtually completely from home. SKILLS
Bookkeeping
Budget Management
Calendar Management
Call center communications
Clerical Functions
Content Creation
Customer Service
Google docs/ Microsoft
Network Growth
Problem Solving
Referral Coordination
Time Management
AWARDS
Employee of the month for
increasing profit margin
Three Promotions in Social
Media Business
LANGUAGES
English (native)
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