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Call Center Virtual Assistant

Location:
Spartanburg, SC, 29301
Posted:
November 19, 2022

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Resume:

Ti anee Turner

Virtual Assistant/ Social Media Manager

*** ******** *****

Spartanburg, SC 29301

864-***-****

tiffaneeking8991@gmail.com

EXPERIENCE

Self employed — Social Media Manager, Greer, SC

SEPTEMBER 2017- PRESENT

Learn and grow networks on di erent social media platforms. Grew network over 3,000 in less than 2 months. Build connections and following while making sales goals. Create content, videos, images, and editing to create interaction. Help develop a team of leaders to duplicate these tasks.

Prisma Health, Greer, SC — Administrative Assistant DECEMBER 2013- MARCH 2020

Manage call center and referrals while overseeing front desk operations. Create and scan new documents. Schedule appointments, bookkeeping, and calendar management. Verify insurance, update client demographics, and order o ce materials.

New Horizon, Greenville, SC— Executive Assistant

MARCH 2012- DECEMBER 2013

Receive client calls and relay messages to proper contacts. Calendar management, schedule appointments, and update client demographics. Bookkeeping and money management for past balances. Increased profit margin by 85% while organizing payment plans for clients. EDUCATION

ECPI University, Greenville, SC — Associates

MARCH 2010 -APRIL 2012

Associate of Health Science Major in Medical Administration PROJECTS

Increasing Sales—

The task was to increase sales of new products. I learned new tactics and consistently made sales goals. I also helped other people start a business and trained them all by doing it virtually completely from home. SKILLS

Bookkeeping

Budget Management

Calendar Management

Call center communications

Clerical Functions

Content Creation

Customer Service

Google docs/ Microsoft

Network Growth

Problem Solving

Referral Coordination

Time Management

AWARDS

Employee of the month for

increasing profit margin

Three Promotions in Social

Media Business

LANGUAGES

English (native)



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