Customer Service Sales Representative

Iris M. Hoskins

**** ******* **** ** ***** **D, Atlanta, GA 30328 Direct: 516-***-**** Email: ****@*************.*** OBJECTIVE

Results driven professional, adaptable to workplace environments and task in team and individually motivated. EDUCATION

PROFESSIONAL BARTENDING SCHOOL – Brookhaven, GA

Certification in Mixology/Bartending – October 2022 METROBROKERS REAL ESTATE ACADEMY – Atlanta, GA 2017 GEORGIA INSTITUTE OF REAL ESTATE – Atlanta, GA 2016 State of Georgia Real Estate Commission – Sales Representative Pre-License HAMPTON UNIVERSITY- Hampton, Virginia

Bachelor of Science in Accounting 2005

EXPERIENCE

IMIX Cocktails Atlanta, GA

Mixologist/Bartender/Owner October 2022 – present

www.imixcocktails.com

• Verify the identification and age of all patrons and consumers.

• Familiar with mixing methods and serving alcoholic beverages based on customer requests.

• Brand knowledge of ingredients for classic and craft cocktails, including flavors and alcohol content.

• Fostering upsell techniques.

• Focus on creating classic and craft cocktails while creating a memorable time for patrons both in service and drinks. iComply Consulting Atlanta, GA

Managing Director/Compliance Consultant/Owner September 2017 – present www.icomplyconsulting.com

• Provide targeted business solutions to Broker-Dealers and Registered Investment Advisers by effectively identifying areas of risk and offering comprehensive ways to strengthen and more efficiently manage systematic compliance programs.

• Assist Broker-Dealers and Registered Investment Advisers maintain compliance with SEC, FINRA, MSRB, NFA, SRO and state securities laws.

• Deliver results that matter through ongoing support during regulatory examinations, annual or periodic testing, financial and accounting services, and branch examination

• Perform independent tests of firms' anti-money laundering compliance program and internal supervisory controls.

• Aid businesses with formation, product and personnel development, establish standard operating procedures and employee handbook including training staff and oversight.

Coldwell Banker Realty Atlanta, GA

dba Iris M Hoskins Realty - REALTOR®/Owner August 2017 - present GA License: 378471

www.irismhoskinsrealty.com

• Establish trusting relationships with buyers and sellers while conducting real estate needs assessments through using excellent listening skills and identifying home value and potential

• Launch strategies to drive real estate sales and successfully develop new client relationships using networking

• Cultivate marketing plans that are specific to the client’s objective for the maximum value of the asset sale

• Assess neighboring properties to assess home values and comparable market conditions

• Exhibit residential properties and demonstrate features and benefits of available homes within the preferred areas of the client Financial Industry Regulatory Authority (FINRA) New York, NY/Atlanta, GA Principal Examiner July 2000- April 2017

Examination Program

• Conducted examinations related to FINRA member firms’ finances and operations; sales, underwriting and trading practices; and supervisory and compliance policies, procedures, internal controls and systems to determine compliance with SEC and FINRA rules and regulations. Participates as lead examiner and/or team member for approximately 3 to 4 examinations simultaneously. SKILLS

Customer Service, Community Relations, Negotiations, Compliance Oriented, Team Player, Ability to Motivate, Workplace Diversity REFERENCES

Silvia SanMartin, Placement Director, Professional Bartending School, 404-***-**** Debra Bradley, Managing Broker, Coldwell Banker Realty, 404-***-****

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