John Luna
Los Angeles, CA *****
********@*****.***
Hello,
I have been working in the greater Los Angeles area for 10 years. My different roles throughout my career have been or are To go specialist, cashier, server, barback, bartender and assistant bar manager. I have worked in restaurants, Ghost kitchens, clubs, cocktail bars and for banquets. My goal is to create the best hospitality experience to all customers. I love to work hard and follow all rules as expected. I have immediate open availability. Hope to hear back from your team. Thank you for your time.
Authorized to work in the US for any employer
Work Experience
Bartender
IHG Hotels & Restaurants - Los Angeles, CA
March 2022 to Present
• Responsible for restocking entire inventory and handled end of day cash and credit transaction closures
• Provided customers with excellent service in a high volume bar, which included catering to large private events
• Applied detailed knowledge of mixed drinks, spirits and cocktails to provide guests with superior service in compliance with company standards
• Maintained a clean working environment and service area
• Coordinated and assisted in booking multiple events ranging from 200-400 guests
• Ensured that the bar complied with all local health codes, as well as, company safety policies To-Go Specialist/Server
SBE Entertainment Group - Los Angeles, CA
March 2020 to January 2022
• In charge of all inventory checks and ordering.
• In charge of all four food delivery platforms such as Postmates, Uber eats, Door dash, Grubhub.
• Ensuring all outgoing food and packagings are up to companies standards.
• Intake customers phone orders properly on pos systems. Charging all customers properly.
• Ensuring all building safety protocols are meet ass well for cleanliness of all stations. Bartender
Mas Malo - Los Angeles, CA
June 2017 to August 2019
- Responsible for restocking entire inventory and handled end of day cash and credit transaction closures
- Provided customers with excellent service in a high volume bar, which included catering to large private events
- Applied detailed knowledge of mixed drinks, spirits and cocktails to provide guests with superior service in compliance with company standards
- Maintained a clean working environment and service area
- Coordinated and assisted in booking multiple events ranging from 200-400 guests
- Ensured that the bar complied with all local health codes, as well as, company safety policies Bartender
Candela Bar & Lounge - Los Angeles, CA
February 2015 to May 2017
- In depth knowledge of all spirits and beer with an emphasis in tequila and mezcal
- Utilized knowledge of mixed drinks and specialty cocktails to serve guests in compliance with company
- standards
- Ensured that assigned bar area was fully stocked for efficient operation
- Provided superior service in high volume bar/club that catered to private events
- Maintained consistency in all drinks for entire restaurant while attending to the bar guests Bartender
El Cid - Los Angeles, CA
September 2014 to February 2015
- Responsible for opening and closing duties, restocking all inventory and ensuring accurate closure of cash and credit transactions
- Delivered specialty crafted drinks to guests in a high volume, fast paced environment
- Maintained a clean working environment and service area
- Upsold drinks to guests to boost sales for the Company as well as introduce guest to a new drink Assistant Bar Manager, Bartender, Barback, Cashier La Cantina
February 2010 to August 2014
Promoted from Cashier to Assistant Bar Manager by displaying strong work ethics and commitment to guest satisfaction while maintaining Company standards
- Assisted in weekly liquor, beer & wine orders
- Evaluated seasonal trends and popularity to develop new cocktails
- Responsible for coaching new and seasoned staff regarding the menu, bar procedures and the bar's high expectations for guest service
- Knowledge in a range of drinks' recipes and accurate mixing measures
- Assisted in booking multiple events ranging from 30-400 guests; contributed to highest bar sales for the Company through events and regular clientele
- Developed a local regular clientele program to enhance sales during slower days/season
- Ensured that bar complied with all local health codes as well as Company safety policies
- Assisted in coordinating weekly work schedule to maximize guest service while minimizing labor Education
High school or equivalent
Skills
• Bartending
• Host/Hostess
• Busser
• Serving Experience
• Serve safe certified/star LAPD certified
• Food Safety Experience
• Customer Service
• Upselling
• Restaurant Experience
• POS
• Guest Services
• Food Service
• Restaurant Management
• Merchandising
• Catering
• Banquet Experience
• Assistant Manager Experience
• Inventory Control
• Host/hostess experience
• OpenTable
• Food preparation
• Food handling
• English
• Sanitation
• Cashiering
• Multilingual
• Hospitality
• Communication skills
• Math
Languages
• Spanish - Expert
Certifications and Licenses
Food Handler
TABC Certified
Food Handler Certification
Bartender License
OLCC Service Permit
MAST Permit