SHAYVON JOHNSON

Shreveport, LA *****

adtll9@r.postjobfree.com

+1-318-***-****

Work Experience

Blackjack Dealer

Harrah's Horseshoe Casino - Bossier City, LA

June 2022 to Present

• Adheres to all departmental and property policies and procedures regarding guest service standards.

• Provides fast, flawless, personalized service to players.

• Consistently builds and maintains rapport with guests.

• Maintains knowledge of all aspects of the games dealt.

• Ensures appropriate game pace for all players.

• Ensures payouts are made quickly and accurately.

• Fills and credits tables by verification of cheques.

• Opens and closes tables according to established guidelines and procedures.

• Maintains strict confidentiality in all company matters. Office Assistant

Outreach Street Solutions - Shreveport, LA

August 2021 to June 2022

• Responsible for updating, retrieving, and maintaining information contained in the firm’s computers

• Prepare communications such as memos, emails, proposals, and reports

• Schedule and organize activities such as meetings, travel, and cross-department activities

• Respond to regularly occurring requests for information from internal and external customers

• Answer phones for all locations and answer all routine and non-routine questions.

• Organize and schedule appointments.

• Knowledge of office management systems and procedures

• Proficiency in MS Office and MS Excel

• Excellent time management skills and the ability to prioritize work Financial Relationship Associate

Regions Financial - Shreveport, LA

May 2017 to August 2021

• Open deposit accounts

• Processes account maintenance requests.

• Possesses excellent knowledge of bank products and services.

• Cross-sells bank products and services and makes referrals to other bank departments as opportunities arise.

• Places outbound customer service or customer satisfaction calls, as required by client.

• Completes call guides; gathers and verifies required information.

• Attends telephone skills and program information training sessions; adheres to established levels of service.

Bank Teller

Capital One Bank - Shreveport, LA

March 2012 to May 2017

• Responsible for prompt and efficient customer transactions.

• Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement and enters deposits into computer system.

• Cash checks and processes withdrawals; pays out money after verification of signatures and customers balances.

• Promotes and explains other banking products such as consumer and mortgage loans, IRAs, certificate of deposits, travelers checks and credit cards.

• Counts, checks and packages coins and currency.

• Balances cash drawer at the end of the shift and compares totaled amounts to computer-generated sheet and reports any discrepancies to the Head Teller as necessary.

• Responsible for checking and processing night depository bags and recording proper information into the database.

Education

Associate in Science (AS) in Accounting

Southern University at Shreveport - Shreveport, LA June 2012 to May 2014

Certification in Accounting/Bookkeeping

American Commercial College - Shreveport, LA

February 2009 to June 2010

Skills

• General Ledger Accounting

• Journal Entries

• Accounts Payable

• Accounting

• Tax Experience

• Bank Reconciliation

• General Ledger Reconciliation

• Account Reconciliation

• Microsoft Word

• Auditing

• QuickBooks

• Financial Analysis

• Math

• GAAP

• Bookkeeping

• Balance Sheet Reconciliation

• Sage

• Retail sales

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