Dental Assistant Patient Services
Resume:
New Resume.pdf x
Darriona Dawkins
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‘WORK EXPERIENCE
Mercy Fitzgerald Hospital — Patient Services Representative
**/*! 16 2020, Darby,Pa
Called pharmacies for patients medications to be refilled
Organized office luncheon
Maintained our offices online mailboxes and emails
Sent detailed messages to the Drs.
Greeting and directing patients to examination rooms.
Scheduling patient appointments and making reminder cals.
+ Informing patients about delays and waiting times.
‘+ Obtaining patients’ address, contact details, insurance information, and medical histories
‘Updating and verifying patient information at every visit
‘+ Assisting patients in filing out patient history forms, consent forms, and payment contract forms, when necessary.
‘+ Receiving and processing cash and credit card payments for medical services rendered.
‘= Reviewing patient accounts, identifying delinquent accounts, and collecting overdue payments
‘+ Answering, investigating, and/or directing patient inquiries or complaints to the appropriate medical staff member.
‘+ Following up with patients to ensure ther inquiry or complaint has been satisfactorily resoWed.
‘+ Performing administrative and clerical duties, such as fling paperwork, when necessary.
His & Hers Restaurant — Bartender
2018 to
2016, Philadelphia Pa
Greeted Customers
Served customers in a timely fashion.
Maintained a clean work environment
Increased monthly sales,
Open and closed the bar.
Stocking
Trained 3 brand new bartenders,
Reduced inventory losses
EDUCATION
Harris School Of Business — Certified Dental Assistant
15 2014 to 04/26 20:
Penn Wood High School
2013
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