Health Assistant Customer Service

MOHAMMED SHAFIQUL ISLAM

House#***/A west shawrapara Mirpur, Dhaka-1216, Bangladesh.

Cell: 880 131******* E-mail- ***********@*****.***

Summary Energetic and motivated Personal Support Worker who is highly organized and skilled at balancing the needs of clients in both medical and personal capacities. Accurate assertive and adaptable professional who can effectively multitask in challenging situations and meet critical deadlines.

Skill

Knowledge child safety policy& safe gardening.

Exceptional breadth of home healthcare experience.

Excellent skills in handling patients and patient records with confidentiality and

Sensitivity

Superior familiarity with designing stimulating patient therapeutic and recreational

Activities

Outstanding record-keeping and report writing skills

Strong verbal and written communication skills

High customer service and interpersonal skills

Designed individual resident activity and therapy programs on a regular basis.

Assisted residents with eating bathing dressing and other daily tasks.

Maintained and updated individual resident records and documents.

Maintained confidentiality and security for all residents’ information.

Provided emotional support to young residents and family members as needed.

Provided referrals for select residents to appropriate external community services.

Responsibilities

Have a good experience in working and managing Intensive Care Unit.

Planning for patient care.

Administer medications to patients safely in accordance with hospital protocols and Nursing Council regulations.

Accurately recording all patient observations and vital signs.

Regularly maintain and update records of patient care and other information related to patients. Assisting doctors in preparation of reports

Ensuring proper maintenance, proper cleaning, disinfection of instruments and equipment

Working under the direction of ICU Incharge

Greet all patients and customers with appropriate manners and courtesy. Working in coordination with other department.

Education

Master’s Degree – Social Work, Sociology 1999

National University, Dhaka, Bangladesh.

Nursing diploma -3 Yars completed

National Nursing Institute, Bangladesh

Health and Hygiene certificate Course - 1 year

Health care society of Bangladesh

Areas of Expertise:

Bathing and grooming assistance

Emotional support

Mobility expertise

Housekeeping

Meal preparation

Incentive Health Care

Work Experience

Employer 1: Life Aid general Hospital. Bangladesh, Position-Senior staff Nurse -4 years

Employer 2: Life Aid general Hospital. Bangladesh, Position-Nurse -3 years.

Employer 3: Asgar ali Hospital. Bangladesh, Position-General Nurse -6 years.

Employer 3: Trauma care center. Bangladesh, Position-Emergency Health Assistant -5 years

Language:

English and Bengali- Written and Spoken fluently; Other Languages: Hindi-Spoken fluently.

Computer Skill:

MS Office - MS Word, Excel, Power Point. Skilled in database operation and management. Knowledge of SPSS, Skilled in Internet & E-mail operation.

Driving Skill

Good ride on a motorcycle and car (with valid driving license).

Regard

Mohammed shafiqul islam

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