Center Agent Call
Resume:
Lynena Orr
St. Louis, MO *****
********@*****.***
Dependable, enthusiastic, quick learner, able to follow instructions while offering skills that are beneficial to safe and timely completion of the task at hand. Willing to relocate: Anywhere
Work Experience
Company Owner
Surgical Painting LLC - Saint Louis County, MO
July 2019 to Present
Taping
Mudding
Cutting in
Rolling out walls
Filing holes
Drywall repair
Prepping
Final clean-up
Masking off
Ladder Climbing
Sanding
Painting ceilings
Home Health Aide
Private Duty In-Home Care - St. Louis, MO
November 2018 to Present
• Assisted clients with daily living, personal care and hygiene
• Provided meal preparation as well as monitoring eating habits
• Performed light housekeeping such as laundry, dishes and dusting
• Helped client to organize living space and ensure safe environment
• Communicate with client's family while keeping track of documentation Certified painter
Pretty N Paint - St. Louis, MO
January 2019 to July 2019
• Taping
• Mudding
• Cutting in
• Rolling out walls
• Filing holes
• Drywall repair
• Prepping
• Final clean-up
• Masking off
• Ladder Climbing
• Sanding
• Painting ceilings
Call Center Agent
Convergys - Hazelwood, MO
November 2017 to August 2018
Assisting callers with their insurance needs; Taking payments, updating information, canceling policies, and filing complaints; Handling inbound calls, floor support, and taking supervisor calls when needed. Property Manager
Public Storage - Ferguson, MO
July 2010 to November 2017
• Meet with prospective tenants to show properties, explain terms of occupancy, and provide
• information about local area.
• Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or
• maintenance.
• Investigate complaints, disturbances and violations and resolve problems following
• management rules and regulations.
• Determine and certify the eligibility of prospective tenants, following government regulations.
• Market vacant space to prospective tenants through leasing agents, advertising, or other methods.
• Clean common areas, change light bulbs, and make minor property repairs.
• Make daily deposits, collection calls and cash handling. Development Assistant
BELLEFONTAINE REHAB CENTER - St. Louis, MO
May 2001 to June 2010
• Monitor and record client's progress to ensure that goals and objectives are met.
• Confer with clients to discuss their options and goals so that rehabilitation programs and plans for
• accessing needed services can be developed.
• Prepare and maintain records and case files, including documentation such as clients' personal and
• eligibility information, services provided, narratives of client contacts, and relevant
• correspondence.
• Arrange for physical, mental, academic, vocational, and other evaluations to obtain
• information for assessing clients' needs and developing rehabilitation plans.
• Develop and maintain relationships with community referral sources, such as schools and community groups.
• Arrange for on-site job coaching or assistive devices, such as specially equipped wheelchairs, to help
• clients adapt to work or school environments.
• Collaborate with clients' families to implement rehabilitation plans such as behavioral,
• residential, social, and employment goals.
5574 Palm St. Louis MO 63120
********@*****.***
Education
Apprenticeship in Business Management
Strayer University - Brentwood, MO
October 2017 to October 2018
diploma
Central Visual and Performing Arts High School - St. Louis, MO September 1996 to May 2000
Skills
• Cpr
• Fast learner
• Detail oriented
• Time management
• Blueprint
• Osha
• Training
• Safety training
• Customer Service
• Drywall Experience
• Painting
• Painter
• Construction
• Microsoft Office
• Typing (7 years)
• Office Manager Experience (7 years)
• Carpentry
• Property Management
• Climbing
• Conflict Management
• Meal Preparation
• Home Care
• Laundry
• Equipment Repair
• Remodeling
• Handyman
• Communication skills
• Drywall
Certifications and Licenses
CPR Certification
AED Certification
Additional Information
Skills
• Scaffolding Safety Training
• Conflict Resolution Training
• Hand and Power Tool Manipulation
• Leadership Training
• Goal Setting and Time Management Training
• Occupational Safety and Health Administration (OSHA) 10
• First Aid and Cardiopulmonary Resuscitation (CPR)
• Blueprint and Spec Exposure
• Detail oriented
• Teamwork and collaboration
• Responsible and dependable
• Fast Learner
Contact this candidate