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Service Representative Customer

Location:
Fort Worth, TX
Salary:
16
Posted:
November 18, 2022

Contact this candidate

Resume:

ANGELA SMITH

**** ********** ***** **** ***** TEXAS, 76140,

CELL Phone 817-***-****

adtli1@r.postjobfree.com

OBJECTIVE

Strongly motivated individual looking for a career move as a CCA. Bringing strong analytical with written and verbal communication skills to exceed your company’s expectations in a highly stimulating and challenging environment.

Education

DeVry University 8/2021 participant graduation 8/2022 Certified Coding Associate

Texas Success Academy (H/S diploma) graduated 2019

Dunbar Trade School/ Certification of Nurse Aid (2001)

Career Related Skills:

Customer Service Representative

CNA

Proficient in MS Office

Time management

Written communication

Verbal communication

Problem-solving

Knowledge of medical terminology

Competent with medical insurance requirements

Proficient at Health and Care Professions Council (HCPCS) coding standards

Adherence to Health Insurance Portability and Accountability (HIPAA)

ICD-10-PCS

ICD-10-CPT

ICD-10-CM

Diagnosis-Related Group (DRG)

Abide by the Standards of Ethical Coding as set forth by AHIMA

AHIMA

Query physician when code assignments are not straightforward or documented

Abstract pertinent information from patient records

Chart audit

Internal coding

Reimbursement

Maintain knowledge of comply with coding guidelines and reimbursement reporting requirements

Revenue Cycle

Knowledge of HER

Medicare and Medicaid knowledge

Research

Analyze

Work Experience:

Private Care

07/2021 to present

Everman ISD / Child Nutrition

08/2019 to 04/2021 due to pandemic

FWISD / Child Nutrition

07/2013 to 2019

Visiting Angels / CNA

05/2015 to 12/2017

Griswold Home Care / CNA

01/18/2017 to 2019

Assisting clients within their homes

Sears Outlet / inventory, unloading

11/2015 to 08/2016

(I am over the pricing of all the appliances, ad changes, inventory, hand count, making sure that everything is neat.)

Yvonne Beauty Salon

Customer Service/Front desk

07/2007 to present Seasonal Position

(Making inbound and outbound calls to clients to verify appointments and making appointments. Also inventory of the salon.)

Catered Living Home Health / CNA

01/2011 to 08/2015

(Duty is to take care of elderly clients within their homes and assistant them with light housekeeping, food preparation, transportation, and activities)

Home Instead Senior Care / CNA

08/2010 to 03/2012

(Responsibilities is to assist clients with hygiene care, doctor appointments and food preparation, light housekeeping took care of hospice and, Demetria clients as well.)

Southern Concepts /CNA

05/2011 to 05/2013

Responsibilities where I was over a group home with three clients that their disorder were chemically imbalance I assist with medication, I prepare food that I had to go by a menu every day I also asst. with showering, and clothing, laundry, and housekeeping, keep documentation on daily activities.

Private Care

02/2011 to 08/2011

Live-in care total care for a Mentally Challenge client assist with meds, shower, transferring, food preparation, feeding, and assist to bed

References upon request



Contact this candidate