Medical Assistant Customer Service

Location:

Oakland, CA

Posted:

November 18, 2022

Contact this candidate

Resume:

*** ***** *****.

Gilroy, CA *****

Phone 408-***-****

E-mail *.*****@*****.***

Covid Vaccinated 05/2021,06/2021 &

Boosted

Danella Lujan

Summary of

Qualificatio

• Highly organized and detail oriented.

• Extremely dedicated, passionate, effective, consistent, and resourceful.

• Superior Oral and Written Communication Skills.

• Exceptional customer service skills.

• Very confident, motivated, positive, easygoing, reliable, quick learning and works well independently or as part of a team.

• Providing new and current customers with a high level of customer service from registering to answering questions.

• Daily operations of the office, communicating and providing feedback to team members and higher management.

• Payment collection, delinquency notices, ensuring clients adhere to office policies. Professional

Experience

South Valley Neurology, Morgan Hill Ca April-2022-Present Medical Assistant

• Pre-charting obtained client’s medical history, medical information, symptoms, and allergies.

• Collected and documented patient’s medical information such as blood pressure and weight.

• Conducting test SUDOSCANS, Balance test, and MOCA.

• Scanning, coping, documenting.

• Rooming patients.

• Cleaning and stocking rooms

Advanced Chiropractic, Morgan Hill CA 2018 – 2022

Medical Assistant, Office Manager August 2018 – March 2022

• Enhanced patient outcomes by providing knowledgeable education on procedures and physical instruction. Manage and respond to escalated resident issues.

• Billing, Scheduling, taking payments, and answering phone calls.

• Collected and documented patient’s medical information such as blood pressure and weight.

• Scan, copy, and provide paperwork.

Kaiser Permanente, San Jose CA 2019 – 2019

Medical Assistant (Extern) May 2019 – July 2019

• Welcomed patients and inquired about wellbeing since last treatment. Customer Service - solved client questions regarding various office policies.

• Obtained client’s medical history, medical information, symptoms, and allergies.

• Taking vitals, rooming patients, observing charts, removing staples, stitches, and cleaning wounds.

Sports Authority Gilroy, CA 2004 - 2010

Cashier & Apparel Manager May 2004 – April 2010

• Opening and closing procedures.

• Managing opening & closing crews.

• Restocking, arranging, and organizing merchandise; driving product sales. Computer

Skills

• Platforms – EMR, WinXP, Windows 7, Windows 10, Mac OSX,

• Software – MSOffice 2003, 2018, 2010, 2012

400 Adams Court.