KAREN LA PENNA
702-***-**** *****.*******.***@*****.***
QUALIFICATIONS
- Escrow management and professional customer service skills with excellent communication skills.
EMPLOYMENT HISTORY
ECA Staffing Solutions, Inc. - Dormant Specialist for Fidelity Title - 2/2022 - 11/2022
Dormant specialist for a Nationwide title company to assist in clearing their old funds on their books for all companies in the United States. Temporary job.
Bug Emergency - Office Assistant 6/2020 to 7/2021
Office assistant for a pest control company, utilized their software, prepared shcedules for technicians, answered phones, did daily banking.
RE/MAX Five Star Realty - Transaction Coordinator 11/2013 - 1/2015 & 12/2016 to 2/2020
Laughlin, NV
Transaction Coordinator and personal assistant for Owner/Broker. Prepared listing agreements, sales contracts, input on software for Broker an
Entitle Insurance Company - Escrow Officer 5/2015 to 12/2016
Corona, CA
Escrow officer doing purchase transactions, from preparing escrow instructions to balancing file upon closing and disbursing funds. Company changed to Resware escrow software.
First American Title - Escrow Assistant (Temp job) 1/2015 to 5/2015
Ontario, CA
Escrow Assistant working on refinances and purchase transactions.
The Ristow Group - Transaction Coordinator/Assistant in Real Estate 11/2013 to 1/2015
Laughlin, NV
Transaction coordinator and personal assistant to Realtor.
Barbarita Realty Consultants - Transaction Coordinator 1/2013 to 7/2013
Laughlin, NV
Transaction coordinator to Owner/Broker. Followed up on purchase transactions to ensure smooth closing. Also assisted in short sale processing and REO transactions through different websites, i.e. Equator.
National Realty Group Moreno Valley - Escrow Officer 7/2007 to 1/2013
Moreno Valley, CA
- Escrow officer working on Resale, Refinance, FSBO's and Exchanges. Handling all escrow transactions from beginning to end, including preparation of instructions, receipting in and disbursing funds after complete balance of file and proper disbursement to all appropriate parties in the transaction. Assisted manager with daily banking duties and provided advice to co-workers in office on complicated types of escrow transactions.
National Realty Corona - Escrow Officer 1/2006 to 1/2007
Corona, CA
United Title - Escrow Officer 6/2004 to 3/2005
Corona, CA
- Escrow manager/officer in new office opened specifically for my clients. Handled full escrow desk as well managing other co-workers and providing management with status of escrow and necessary daily/monthly reports. Provided training and supervision of daily/monthly banking procedures along with ensuring that state required reporting of 1099's was properly completed.
Escrow One - Escrow Officer 4/2002 to 5/2003
Riverside, CA
- Assisted owner of Real Estate Company in developing the growth of his existing escrow department by winning the confidence of his Real Estate agents to utilize the company's escrow department and assisting in hiring new employees to the escrow deparment. Ran an extremely heavy escrow desk with primarily all resale escrows. Made certain that banking procedures were completed on a daily basis. Reviewed existing files to ensure that 1099 procedures has been completed so as not to incur penalties by the State.
American Title - Escrow Manager/Officer 9/2001 to 4/2002
Temecula, CA
- Managed office and handles a full escrow desk. Complied with corporate policies and procedures.
Gateway Title - Escrow Manager/Officer/Assistant Escrow Administrator
12/1995 to 9/2001
Burbank/Orange/Riverside/Escondido, CA
- Worked as an escrow officer initially, then as a Manager of several offices. Was called upon to move to different office when other Manager quit and clean up existing files and incorporate procedures to ensure a smooth transition.
Was drafted into the position of Assistant Escrow Administrator and during that time completed audits of all for corporate office as well as being the replacement for other escrow officers and primarily managers for vacation coverage. Also assisted the Escrow Administrator in preparing Small Claims Court paperwork and compiling the necessary paperwork for the Audits by the Department of Insurance.
Greater Orange County Escrow - Senior Escrow Officer/Assistant Manager 9/1989 to 7/1995
Orange, CA
- Ran a full escrow desk, reviewing title reports, processing payoff statements, coordinating with lending institutions, real estate agents and buyers and sellers to ensure a smooth transaction.
Benevest Escrow - Escrow Officer 6/1986 to 9/1989
Orange, CA
- Handled a heavy escrow desk including Resales, Refinances, exchanges, FHA, VA and creative escrow transactions.
Additional Work History
- While living in West Virginia, worked in 3 Attorney's offices handling the paperwork for their legal cases and Black Lung cases.
Worked in an office of a Chiropractor and then ran and managed his office in Fullerton, CA
EDUCATION
Santa Ana Jr. College - courses in the medical industry
Orange Coast College - Real Estate principles and Escrow I, II and III
Orange County School of Escrow - Certificate course for mobile home escrow transactions
Mt. San Jacinto College - Certificate course for medical transcription
Westech College - Certificate course for Medical Billing and Coding
SKILLS
Various office equipment and multiple escrow software programs
KAREN LA PENNA
702-***-**** ************@*****.***
QUALIFICATIONS
- Escrow management and professional customer service skills with excellent communication skills.
EMPLOYMENT HISTORY
The Ristow Group - Transaction Coordinator/Assistant in Real Estate
Laughlin, NV
Barbarita Realty Consultants - Transaction Coordinator
Laughlin, NV
National Realty Group Moreno Valley - Escrow Officer
Moreno Valley, CA
- Escrow officer working on Resale, Refinance, FSBO's and Exchanges. Handling all escrow transactions from beginning to end, including preparation of instructions, receipting in and disbursing funds after complete balance of file and proper disbursement to all appropriate parties in the transaction. Assisted manager with daily banking duties and provided advice to co-workers in office on complicated types of escrow transactions.
National Realty Corona - Escrow Officer
Corona, CA
United Title - Escrow Officer
Corona, CA
- Escrow manager/officer in new office opened specifically for my clients. Handled full escrow desk as well managing other co-workers and providing management with status of escrow and necessary daily/monthly reports. Provided training and supervision of daily/monthly banking procedures along with ensuring that state required reporting of 1099's was properly completed.
Escrow One - Escrow Officer
Riverside, CA
- Assisted owner of Real Estate Company in developing the growth of his existing escrow department by winning the confidence of his Real Estate agents to utilize the company's escrow department and assisting in hiring new employees to the escrow deparment. Ran an extremely heavy escrow desk with primarily all resale escrows. Made certain that banking procedures were completed on a daily basis. Reviewed existing files to ensure that 1099 procedures has been completed so as not to incur penalties by the State.
American Title - Escrow Manager/Officer
Temecula, CA
- Managed office and handles a full escrow desk. Complied with corporate policies and procedures.
Gateway Title - Escrow Manager/Officer/Assistant Escrow Administrator
Burbank/Orange/Riverside/Escondido, CA
- Worked as an escrow officer initially, then as a Manager of several offices. Was called upon to move to different office when other Manager quit and clean up existing files and incorporate procedures to ensure a smooth transition.
Was drafted into the position of Assistant Escrow Administrator and during that time completed audits of all for corporate office as well as being the replacement for other escrow officers and primarily managers for vacation coverage. Also assisted the Escrow Administrator in preparing Small Claims Court paperwork and compiling the necessary paperwork for the Audits by the Department of Insurance.
Greater Orange County Escrow - Senior Escrow Officer/Assistant Manager
Orange, CA
- Ran a full escrow desk, reviewing title reports, processing payoff statements, coordinating with lending institutions, real estate agents and buyers and sellers to ensure a smooth transaction.
Benevest Escrow - Escrow Officer
Orange, CA
- Handled a heavy escrow desk including Resales, Refinances, exchanges, FHA, VA and creative escrow transactions.
Additional Work History
- While living in West Virginia, worked in 3 Attorney's offices handling the paperwork for their legal cases and Black Lung cases.
Worked in an office of a Chiropractor and then ran and managed his office in Fullerton, CA
EDUCATION
Santa Ana Jr. College - courses in the medical industry
Orange Coast College - Real Estate principles and Escrow I, II and III
Orange County School of Escrow - Certificate course for mobile home escrow transactions
Mt. San Jacinto College - Certificate course for medical transcription
Westech College - Certificate course for Medical Billing and Coding
SKILLS
Various office equipment and multiple escrow software programs