Service Representative Marketing Coordinator
Resume:
Karri Warf
Brookstonn, IN 46923
Phone: 260-***-****
*****.****@*****.***
Summary
Decisive, seasoned Marketing coordinator with a comprehensive background managing highly effective communication campaigns that supported key sales and marketing engagement objectives.
Compulsively driving company growth through creative and innovative marketing strategies. Skilled at analyzing market trends and customer needs to develop highly-effective and targeted marketing campaigns.
High-energy manager, successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.
Highlights
Account management Supervision and training
Direct marketing campaigns Excellent writing and verbal communication skills
Public relations expert Customer service oriented
Quality Leadership Quantitative analysis
Microsoft Office Suite expert Deadline driven
Accomplishments
Served as key contributing member to leadership team.
Promoted from Deli Manager to Marketing Coordinator after 9 months of employment.
People Management
Established good working relationships with clients as well as team members.
Improve support service level by 20%.
Financial Management
Conceptualized and launched a flier marketing campaign, which led to a 18.59% increase in sales.
Developed and implemented client service program, which expanded small to medium client base by 35%.
Experience
Apple Spice Junction September 2013 to Current
Marketing Coordinator / Management
Fort Wayne, IN
Developed, implemented and monitored programs to maximize customer satisfaction and manage on site customer service representative.
Identified, developed and evaluated marketing strategies based on knowledge of company objectives and marketing trends.
Contributed to relevant blogs, conferences and events both offline and online to increase brand awareness.
Analyzed rating and programming features of competitors to evaluate the effectiveness of marketing strategies.
Developed contingency plans and alternative solutions for all projects.
Improved service quality and increased sales by developing a strong knowledge of company’s products and services.
Addressed negative customers feedback immediately.
Road Works March 2010 to January 2012
Metal worker / Assembler
Lafayette, IN
Assembled chrome accessories for semi-truck and trailers.
Matching up part numbers accurately with order forms.
Collecting and restocking proper parts to make the correct order.
Packaging and boxing of completed parts.
Utilized DELTA software to assemble parts in the approved manner.
Ran wiring harnesses.
Applied the proper lights, grommets and bezel.
Checking in and organizing returns.
Inventory.
Bagged and sealed of precisely counted nuts and bolts, or fuses and wire connecters.
Operated a plastic shrink wrap machine.
Preparing and placing the finished part on trademarked cardboard.
Labeling and cutting the excess cardboard to design the final sales floor appearance.
Controlled hand and mechanical metal benders.
Confirmed client orders were shipped properly and on a timely manner.
Indiana Developmental Training Center
Youth Counselor
Lafayette, IN
Charted and recorded information in clients files.
Tracked client movement on and off the unit by documenting time and destination of client.
Checked facility for open windows, locked doors, malfunctioning smoke detectors as well as other safety hazards.
Quickly responded to crisis situations when server mental health and behavioral issues arose.
Effectively gathered information from families and social service agencies to inform development of treatment plans.
Developed comprehensive treatment plans that focused on accurate diagnosis and behavioral treatment of problems.
Pizza Hut
Shift Manager
Monticello, IN
Manages team of eight or more professionals.
Developed department’s first incentive performance plan which motivated staff and resulted in a 23% increase in sales.
Surpassed revenue goals in four consecutive quarters.
Served as mentor to junior team members.
Initiated program that standardized employee training and led to increase in customer satisfaction by 12%.
Education
Independence University Currently enrolled
Administration and Health Services
Salt Lake City, UT
Ivy Tech Community College August 2009-December 2010
Surgical Technology
Lafayette, IN
Skills
Interpersonal skills Motivation
Leadership New business development
Hard-worker Organization skills
Inventory control Problem resolution
Labor cost control Multi-unit operation management
Marketing Growth Performance evaluations
Karri Warf *****.****@*****.***
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