Customer Service Marketing Specialist

TERESA M. KENT

Butte, Montana ***** 406-***-**** ************@*****.*** * https://www.linkedin.com?in?teresa-kent-bb6a8ba0 SUMMARY OF QUALIFICATIONS

Strong critical thinker, problem-solver, and passionate leader interested in working with a respected and conscientious company. Looking to utilize 20+ years of customer service experience and extensive business management skills to motivate employees and inspire collaboration and creative thinking in the workplace. Excellent communicator, highly organized, creative administrator. Skills

● Management Leadership skills Microsoft skills

● Teamwork skills POS skills Customer service

● Organizational skills Cashier skills Strong work ethic

● Interpersonal skills Critical thinking Decision maker

● Filing

Work Experience

Spherion

09/2022 - present

Temp Agency

CourtHouse

● Filing for Clerk and Recording

Townsquare Media

04/2022 - 09/2022

Marketing Specialist

● Work with business to help with digital and marketing solutions Perkin Restaurant and Bakery 08/1994 - 05/2022

Server

Serves food in a friendly and fast manner

● Takes customer’s food and drink orders

● Memorizing the menu and making suggestions

● Delivering a memorable dining experience by resolving any issue promptly

● Assisting with the tidying of tables, cleaning leftovers, and keeping the dining area clean General Manager

● Hired and trained staff

● Kept a record of income and expenses

● communicated to customers to receive feedback on their service

● Open restaurant daily

● Scheduling

● Ensured staff were available for shifts

Certificates

Microsoft Excel (Bryan university 2020) Google Ads (02/10/21)

● Financial and Management Accounting (Bryan University) Google My Business (02/23/21)

● Business Administration and Management (Bryan University)

● Photography ( Iphotography 04/20/21)

Education

Bryan University

Business Administration Certificate 07/2020

Associate in Social Media Marketing 04/2022

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