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Learning and Development Training Specialist

Location:
Milwaukee, WI
Posted:
November 18, 2022

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Resume:

GARY MORTIER

Franklin, WI

920-***-**** adtlet@r.postjobfree.com LinkedIn

Learning & Development Training Specialist

Strategic Vision Curriculum Development Training Employee Engagement DEI Initiatives EdTech Enthusiastic Learning and Development Specialist with 15+ years of experience in professional development programs, Train-the-Trainer sessions, and engaging training presentations utilizing EdTech platforms while considering cultural lenses, implementing DEI initiatives, and improving employee engagement. Skilled in developing and leading high-impact, cross-functional teams in classroom and online training environments. Motivated self-starter who performs training needs analyses with a strategic vision in order to deliver quality learning programs and content, resulting in increased performance and achieved business strategies. Proven track record for identifying target audiences, customizing curriculum, achieving goals, and improving learning programs. Knowledgeable in ADDIE and Kirkpatrick training models. Advocate for stronger employee retention, higher levels of productivity, and improved quality of work through cultural improvements, equity and inclusion, and overall training excellence. PROFESSIONAL EXPERIENCE

Catapult Learning Milwaukee, WI October 2021 – May 2022 Supervisor, Learning and Development

● Managed the development and training of 20 employees, ensuring instructional effectiveness by identifying gaps, modeling best practices, and providing feedback in virtual and live classes

● Facilitated training, onboarding, instructional materials, evaluations, and compliance requires

● Conducted all new hire trainings after creating an onboarding program personalized to employee needs

● Lead trainings with staff online and in-person monthly to review product use and material applications

● Assisted in leading the team’s department meetings, trainings, data analyses, and content planning

● Designed and wrote supplemental training curriculum, created learning materials and assessments

● Developed engaging, informative, and visually compelling experiences utilizing LMS technology

● Trained employees with customized learning material to achieve performance goals through instruction

● Modified and adapted curriculum content through observations, data analysis, and participant feedback

● Created virtual and in-person instructional content while offering modifications to instructors and clients

● Researched and presented new approaches and technology in learning and development applications

● Collaborated with senior leaders on the organization’s progress, areas for improvement, and goals

● Maintains the master schedules for all courses, meetings, supportive services, and project deadlines

● Partnered with 14 campuses, overseeing monthly meetings to discuss strategic operations and growth

● Managed budgets upwards $1M driving cost savings, streamlining workflow, and setting financial goals

● Monitored employee’s time and attendance, approving timecards and requests for paid time off

● Placed orders for supplies, technology rights, materials, and other inventory needed for operations

● Conducted site visits to monitor and provided guidance with the completion of compliance documents

● Oversaw and managed compliance with all regional, state, and federal protocols, laws, and guidelines

● Successfully recruited and filled 100% of employee vacancies with onboarding initiated within 4 weeks Property Revision Milwaukee, WI January 2020 – January 2021 Sales Representative (Laid Off Due to Pandemic)

● Coached clients on remodeling capabilities by facilitating in-home estimates for product implementation

● Utilized virtual design software to generate bids, provide proposals, close sales, and finalize contracts

● Researched and implemented a Customer Relationship Management tool, improving workflow quality

● Refined and centralized the sales process, enhancing efficiency and doubling revenue growth in 1 year

● Monitored production to ensure customer satisfaction while supporting project managers and laborers

● Designed a virtual estimate tool that expanded clientele base and expedited prospective lead qualifying Alverno College Milwaukee, WI August 2019 – January 2020 Instructional Coach

● Oversaw the learning and development programs for 25 graduate program student teachers and undergraduate students while completing fieldwork teaching placements across 20 local schools

● Maintained an active curiosity and knowledge on the latest trends in training and technology, including learning management systems, data information systems, and digitized content for learning paths

● Used data throughout the training lifecycle to identify opportunities, inform decisions, test ideas, design and improve solutions, and measure impact of training content and programs for both groups of clients

● Modeled learning and development strategies for other instructors interested in acquiring new skillsets

● Evaluated each client for competency of the necessary standards and procedures for placements

● Reviewed materials and training presentations designed by clients to ensure overall success in role

● Analyzed client files to determine strategic plans, course assignments, and accommodations needed

● Developed individual training sessions for clients in need of more in-depth assistance and guidance

● Built and facilitated professional learning communities for collaborations on data-drive insights

● Ensured organization’s compliance with all regional, state, and federal protocols, laws, and report J&J Contractors Greendale, WI September 2018 – August 2019 Sales Representative

● Partnered with clients by facilitating site visits to plan and envision home remodeling capabilities

● Estimated project costs, generated 3D renderings using CAD software, and created sales proposals

● Presented product implementation solutions to customers successfully resulting in needs satisfaction

● Enhanced client satisfaction and strengthened relationships by creating personalized experiences

● Ensured customer success by developing multi-channel supports to gather and utilize client feedback Greendale & Oak Creek School Districts Greendale, WI June 2015 – June 2018 Instructor (Interim)

● Delivered presentations on learning and development content with modifications for the course’s clients within short- and long-term assignments during the full-time instructors’ absences

● Delivered training in individual and group settings, adjusting material based on the clients’ needs

● Motivated clients to interact and remain engaged in daily tasks, assessments, and lessons Greenfield & Franklin School Districts Greenfield, WI August 2012 – June 2015 Instructor

● Facilitated an inclusive learning environment with corresponding curriculum for diverse clients

● Offered training to clients on a concentrated content area, presenting learning materials and achieving performance goals through appropriate curriculum, training strategies, and instructional support

● Conducted whole class and small group lessons, and offered additional one-on-one services as needed

● Analyzed each clients’ measure of progression to guide and differentiate instruction appropriately

● Reviewed, tracked, and adjusted programs and services available to those with specific needs

● Communicated with all stakeholders involved with the implementation of performance plans for clients

● Conducted performance gap analyses to assess curriculum efficacy and prioritize performance issues ADDITIONAL EXPERIENCE

Professional Connection Services, LLC Franklin, WI June 2016 – August 2018 Founder / CEO (Closed)

● Entrepreneur- created a startup business to provide in-home fitness training services to clients

● Examined educational needs of trainees to develop individualized onboarding coaching plans

● Facilitated custom-designed professional development trainings to support lead instructors

● Managed legal documentation, HR, accounting, marketing, sales functions and talent recruiting EDUCATION

National Louis University Chicago, IL

Master of Education in Curriculum and Instruction

University of Wisconsin Green Bay, WI

Bachelor of Arts in Elementary and Middle Level Education, Psychology Minor TECHNICAL PROFICIENCIES

Microsoft Office 365 (Word, Excel, PowerPoint, Teams) Google Workspace EdTech Apple Mac PD Hub & Google Classroom LMS PipeDrive CRM Renaissance STARS Achieve Instruction Zoom



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