Data Entry Customer Service

Natasha McClinton

Email: **********@********.***

Cell: 630-***-****

SUMMARY

I’m Detail-oriented, efficient and organized professional with extensive experience in accounting systems. Demonstrated excellent organizational, interpersonal, and problem-solving skills. Seeking a position, utilizing my current skills and work experience gaining an opportunity for professional development and career advancement.

PERSONAL EXPERIENCE

February 2017-March 2022 A&O Recovery Solutions,

Accounting Manager Chicago, IL

•Execute all routine account transactions including deposits, disbursements and transfers for clientele. Accurately post daily payment transactions to client accounts, verify credit card information. Balance and reconcile bank statements; maintain customer confidentiality. Provide assistance while simultaneously handling consumers’ concerns regarding NSF, refunds, etc. Conduct extensive research on city’s database to ensure motorists’ debts are consolidated. Provide payment plan options and accurate quotes for motorists. Trained, supervised, and evaluated support staff. Peformed all uploads of daily reports & incoming new accounts.

September 2014-March 2015 Brilliant Financial Staffing

Accounts Receivable Clerk Chicago, IL

•Performed data entry and reconciled reports. Handled, sorted, and distributed all incoming mail. I assisted in filing duties and retrieved files for personnel. Provided assistance while simultaneously handling employee’s personal expense refunds.

August 2013-June 2014 Retro Current, Enlace

Community Assistant Chicago, IL

•Provide assistance to the Chicago community as a safety alert watcher. I attend organizational meetings, reported suspicious activity to the police around the community area. Performed some data entry and submit reports weekly regarding the community. Assist with payroll.

September 2004-July 2013 Collector’s Training Institute, Inc., Accounts Receivable Clerk Chicago, IL

•Execute all routine account transactions including deposits, disbursements and transfers for clientele. Accurately post daily payment transactions to client accounts, verify credit card information. Balance and reconcile bank statements; maintain customer confidentiality. Provide assistance while simultaneously handling consumers’ concerns regarding NSF, refunds, etc. Conduct extensive research on city’s database to ensure motorists’ debts are consolidated. Provide payment plan options and accurate quotes for motorists. Trained, supervised, and evaluated support staff.

April 1999-April 2005 Dependon Collection Service,

Data Specialist River Forest, IL

•Handled customer claims and posted payments daily. Performed data entry and reconciled reports, answered incoming telephones lines. Made daily routine bank deposits. I provided light bookkeeping as needed.

EDUCATION

University of Illinois, Chicago, IL

John Marshall High School, Chicago, IL

COMPUTER SKILLS

Lotus 1-2-3 Accounts Receivable Processes and Management Windows Bookkeeping QuickBooks Microsoft Office: Word, Excel, Outlook WordPerfect 10-Key Calculator Data Entry: 45/50 wpm Administrative Support and Staff Supervision Customer Service Complaint Handling Canvas

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