Draw Blood Customer Service
Resume:
Gidalti B Gonzalez
Professional Summary
Organized,bringing strengths in handling work independently and solving routine problems without oversight. Offers expertise in Customer service, knowledge on health like vital signals, vein puncture, and handling specimens correctly and ability to quickly learn new processes. Skilled team player with strong background in pressure environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.
Skills
Safe driving Commercial driving
Trip planning Plan routes
Logistics planning Sanitation and sterilization
Donor screening Package specimens
Conduct tests Collect samples
Problem-solving Organization
Relationship Building Prioritization
High-volume dining Bus tables
Food handling Process payments
Recommend menu items Product knowledge
Customer consulting computer skills
Bilingual Spanish And English Fluently
Experience
CDL Truck Driver
E&G Blessed trucking inc - Haines City, FL
Kept delivery records, placed orders, collected payments, and kept records of transactions. Recognized by management for achieving efficient, cost-effective transportation operations.
Assisted in loading, unloading, and ensuring that freight was ready for long-distance transport.
Maintained consistent, timely delivery record, with all deliveries arriving within schedule guidelines.
Ensured on-time deliveries in compliance with specified timeframes. Used local road knowledge and GPS applications to plan the most efficient routes and work around issues like accidents and construction. Avoided safety hazards and costly tickets by consistently obeying the applicable traffic laws.
Carefully checked inventory loads against shipping papers to verify the accuracy of each order.
1501 w commerce ave Lot 235, Haines City, FL 33844 407-***-****
********@*****.***
Jun 2013 - Aug 2014
Jun 2013 - Aug 2014
Jan 2010 - May 2013
Stayed in open communication with the dispatch team to keep customers updated and last-minute for sudden schedule changes.
Read maps and followed written or verbal geographic directions. Phlebotomist
Interactive Health - Schamburg, IL
Collected units of blood for medical examinations through venipuncture and capillary puncture.
Completed phlebotomy tasks in-office and within mobile blood bank units. Extracted blood specimens in accordance with lab guidelines and procedures with minimal bruising to patients.
Prepared tools, equipment, and machinery to safely draw blood and transport samples. Carefully labeled and packaged samples for transportation to the laboratory, minimizing errors and protecting specimen vials from damage.
Explained collection procedures to patients, answered questions and helped each person feel comfortable with the process.
Server
Olive Garden - Schamburg, IL
Assisted guests with making menu choices.
Used POS system to accurately input orders and process payments. Balanced trays with care to successfully deliver large volumes of food quickly. Upheld high sanitation and safety standards while delivering and serving food. Cleaned and reset tables quickly between each customer group. Greeted guests promptly, shared daily specials, and collected drink orders to offer superior service.
Picked up trash and removed spills promptly to keep dining area fresh and inviting. Entered orders, delivered food and beverages, and processed payments. Communicated customers' menu choices and special requests to kitchen staff to minimize errors.
Answered phones and took phone orders for customer pick up or delivery. Assisted bartender with managing deliveries to customers in different sections. Transported food products, cleaned tables and counters, and stocked dining room supplies.
Trained new servers in restaurant procedures and customer service standards. Restocked stations regularly to help team stay efficient and meet customers' needs. Restocked stations regularly to help team stay efficient and meet customers' needs. Greeted all guests with smile and friendly greeting. LPN Charge Nurse,Phlebotomist
Laboratorios Borinquen - Caguas, PR
Completed quality care audits, ensuring equipment and supplies were clean and orderly. Supervised nursing department in daily delivery of patient care. Evaluated resident responses to nursing interventions and altered care plans. Assisted in filling in shifts by making calls to fill vacancies. Assisted patients with mobility and personal hygiene needs, including bathing, dressing and toileting.
Sep 2014
May 2010
May 2007
Provided comfort measures, pain management, and palliative care for end-stage disease processes.
Charted and reported on changes in the patient's condition, including medication side effects and treatment progress.
Observed patients, charting and reporting changes in patients' conditions such as adverse reactions to medication or treatment.
Observed patients, charting and reporting changes in patients' conditions such as adverse reactions to medication or treatment.
Monitored post-operative patients, obtaining vital signs and dispensing post-surgical medications ordered by physicians.
Monitored post-operative patients, obtaining vital signs and dispensing post-surgical medications ordered by physicians.
Provided basic patient care or treatments such as taking temperatures or blood pressures, dressing wounds, treating bedsores, giving enemas or douches, rubbing with alcohol, massaging, and performing catheterizations.
Provided basic patient care or treatments such as taking temperatures or blood pressures, dressing wounds, treating bedsores, giving enemas or douches, rubbing with alcohol, massaging, and performing catheterizations.
Kept the office team efficient and on-task by handling clerical needs such as recordkeeping and appointment setting.
Sterilized equipment and supplies to protect patients and staff by minimizing infection risks.
Sterilized equipment and supplies to protect patients and staff by minimizing infection risks.
Collect Blood samples, veinpunture,finger sticks Collected the vital signs of each patient at the start of treatment and during ongoing care. Education
CDL Class A License
Roadmaster - Orlando, FL
Surgery Technition : Health
Instituto Banca y Comercio - Vegabaja, PR
LPN Nurse : Nursing
Vetelba - Arecibo, PR
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