P R O F I L E
My objective is to be an expert in the Industry by earning more professional experience. I would wish to grow to higher levels of Organizational Structures by being a regular performer in a well- established company and with the effective usage of my skills and experience. Preparing strategies for organizational development Creating and maintaining good relationships with employees and customers
E D U C A T I O N
B.A. ECONOMICS, Calicut University
Kerala, India 2002 - 2004
Higher Secondary, Kerala State Board of Education
Kerala, India 2000 - 2002
E M P L O Y M E N T H I S T O R Y
CRM & HR Administrator, MAI DOHA DRINKING WATER
Doha, Qatar 2020 - 2022
(July 2020 – Present )
• Contact potential & Regular customers for the product and service deliverables
• Customer Relations Management
• Preparing Sales order agreements for Private label requirements & Major entities
• Follow up and review Meetings with Customers
• Tracking Sales orders and ensuring On-time Delivery
• Addressing Customer concerns and redesigning the procedures accordingly
• Employee/Vehicles file Management
• Employee attendance tracking and Payroll Management
• Visa tracking & time renewals
• Employee leave management
• New Recruitments & Grievance management
Marketing / Sales Executive, AL JOUD CHARCOL FACTORY - A SUBSIDIORY OF AL JANA TRADING
Doha, Qatar 2019 - 2020
AL JOUD is a QATAR National company Dealing with Unique products such as Charcoals and BBQ Briquettes with its own factory & production facilities.
• Understanding customer requirements and meeting the expectations
• Negotiating with the customer for a fair win-win deal
• Keeping the track of sales inventory
• Managing, procurement, delivery, and invoicing
• Identifying and Delivering presentations to new customers about the products. adtl7x@r.postjobfree.com
Birth Date
24-01-1981
L A N G U A G E S
English
Hindi
Tamil
Malayalam
S K I L L S
ERP
Strong Administration Skills
Good Written And Verbal
Communication Skills.
Highly Trustworthy, Discreet And E
thical
MINI BHASKAR
+ 9 7 4 3 1 1 6 2 9 9 6
Front Desk Admin, Emirates Flight Catering
Dubai, U.A.E. 2016 - 2018
• Customer Management
• Time Sheet Management
• Supporting the Shift Supervisor for manpower allocation
• Managing the visitors & appointment management
• Supporting Transport Coordinator
Office Assistant, Daya Hospital
Kerala, India 2013 - 2016
• Booking the Outpatients
• Registering the Patients
• Enrolling and segregation
• Patient Appointment Management
• Maintaining the records
• Billing & Daily Cash Management
P.R.O, MULAMKUNNATHKAVU K.S.E.B (Kerala State Electricity Board) Kerala, India 2012 - 2013
• Attending the Customers
• Communicating the Shutdowns
• Billing & Cash management
C O U R S E S
MS Office
DCSP
DTP
DCA,P.G.D.C.A
E X T R A - C U R R I C U L A R A C T I V I T I E S
• Be the first point of contact for all HR-related queries
• Administer HR-related documentation, such as contracts of employment
• Ensure the relevant HR database is up to date, accurate, and complies with legislation
• Assist in the recruitment process
• Liaise with recruitment agencies
• Set up interviews and issue relevant correspondence Familiarity With Business Software
Such As Microsoft Office
Possess Strong Analytical And Pro
blem Solving Skills
Resourceful In The Completion Of
Projects, Effective At Multi-
Tasking
A High Level Of Confidentiality
Excellent Interpersonal And Custo
mer-Facing Skills
Strong Communication Skills, Both
Written And Verbal
The Flexibility And Willingness To
Learn
To Enjoy Working With People
Tact And Diplomacy
Good Administrative Skills
The Ability To Work As Part Of A Te
am
The Ability To Work Accurately, Wi
th Attention To Detail