Store Associate It Intern

Beatricia Okyere-Boateng

********@*******.*** 516-***-**** linkedin.com/in/beatricia-okyere-boateng-b14137218 Summary of Skills

● Programming Languages: Python SQL C++

● Web Development: HTML CSS PHP JavaScript

● Databases: MySQL Workbench, Active Directory, Microsoft Azure SQL,

● Platforms: Windows, Microsoft, Raspberry pi, Lenovo, Ubuntu, IOS, Linux, Virtual Machines (Hyper-V)

● Tools: Microsoft (Office 365, Word, Excel, PowerPoint, SharePoint), Google apps, Atom editor, Command Line, Notepad, Virsage

● Hard Skills: Ticketing systems, Risk Management, Google analytics, Troubleshooting, Technical Support, Security Engineering, Operating Systems, RAID, Microsoft Server, Active Directory

● Soft Skills: Communication, Teamwork, Time Management, Organizational, Multitasking, Customer Service, Analytical thinking Education

University Of Minnesota Crookston

Bachelor of Liberal Arts, Science (Information Technology Management) Spring 2023 Internship Experience

Exclusive Resorts (IT Intern)

June 2022 – September 2022

● Managed the Active Directory a Microsoft product used to oversee all users and devices in a Windows environment within the company.

● Used command line to access different operations within the windows environment.

● Interacted with colleagues to figure out what solutions they needed for technology issues or questions.

● Provided new equipment for colleagues and shipped them to remote working individuals.

● Responsible for using Virsage a ticketing system to answer tickets and used excel to organize the tasks provided.

● Responsible for changing, adding, updating, removing users within the Active Directory. Project Experience

Restaurant Website:

• Created a login page to access a menu page to different topics about a database my team created where we could go to the exact tables in the database and see the specific data made from the tables.

• Each topic in the menu had a specific selection of which table was to be selected in a report page.

• HTML was used to make the website and CSS was used to design and place different sections of the website with grid. Restaurant Database:

• MySQL Workbench was the database platform used to create the Restaurant Database.

• This was collaborative team project, where all team members took on individual roles to create and put attention to two tables chosen by each person to create, the whole database has 8 tables.

• Data was made into columns and rows of data, a database connection was made to the html website for the database, each team member was required to create a website.

• Created two tables called revenue and supplier with each having ten rows of different fields related to the data. Hyper-V:

• Troubleshooted through a virtual machine to access the Hyper-V through Windows 10

• The issue was that the Hyper-V manager was not responding within the Windows server

• The solution to the issue was to turn off specific features in windows then restart the system you are using

• Then use Windows PowerShell as administrator to restart the system to start Hyper-V Work Experience

Dollar Tree (Cashier)

January 2021 – June 2021

Hallmark (Store Associate)

June 2019 – August 2019

Five Guys (Crew Member)

January 2018 – August 2018

Beatricia Okyere-Boateng

********@*******.*** 516-***-**** linkedin.com/in/beatricia-okyere-boateng-b14137218

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