Data Entry Customer Service
Resume:
Evelyn Espinoza Gardena, Ca *****
Seeking a position involving responsibilities and working 310-***-****
with others as a team member to achieve advancement
and growth for the company. *********@*****.***
EXPERIENCE SKILLS
American Air Conditioning and Heating – Hawthorne,
Ca
Patience.
Hawthorne— Install Coordinator & Accounting
Empathy.
Data Entry.
January 2022 - Present
Type 40 wpm.
· Works with crew leader on approved projects. - Create
Clerical duties.
Purchase Orders and pull City Permits.
Ability to work and perform in
· Collect payment directly from customers. Audit
a fast-paced environment
equipment from installers vans/warehouse.
within structured work
guidelines.
· Assist customers in completing the necessary
documents to ensure the information is complete and
Motivated to assist when the
accurate.
need arises.
· Enter, verify, and correct clients' information by
operating several computerized systems.
Ability to get along with
· Made payments owed by the company to suppliers and others and accept
paid vendor invoices or bills. constructive feedback and
exhibit a positive attitude.
· Processed and managed incoming payments and
posting receipts.
Ernst and Haas Management - Long Beach, CA
January 2021 – February 2022 LANGUAGE
S
● Tracked and followed up on all on-going
maintenance request.. Fluent in English and
Spanish.
● Coordinated all maintenance request with the
tenants while creating and establishing vendor
relationship.
● Served as a point of contact for all incoming
maintenance request; responded to and qualified
maintenance calls.
● Review, evaluate, accept and coordinate
completion work bid from contractors.
● Review computer-generated documents and
forms, organized, processed, and updated with
specific time limits while following department
policies and procedures
Coastal Kids Preschool, Torrance —
Teacher
November 2016 – January 2021
● Interview families to assess if their child is a
good fit for the program offered. When the child is
not a good fit, I research and find alternative
programs that are better qualified to fulfill the needs
of the child.
● Consistently communicated with parents to
report on student behavior, social, and
developmental progress.
● Taught classes with engaging learning
activities to students between 3-5 years of age.
● Designed and collaborated curriculum for
students according to age group, and adjusted in
accordance to child’s learning and retention ability.
Jet Airways of the U.S Inc, Torrance
— Accounting
January 2015 - October 2015
● Processed incoming payments.
● Contact vendors to verify payment amount,
and entered updated information to system, printed
and distributed.
● Processed incoming payments daily from
vendors, sorted and made sure the invoices
matched.
Aston Marketing Group, Torrance —
Customer Service
October 2012 - November 2014
● Helped clients decide between financing
options to ensure satisfaction.
● Prepared formal documents such as purchase
agreements and deeds.
● Organized and prioritized correspondence,
complaints and identified cost and fees.
● Performed clerical duties.
Direct TV, Rancho Dominguez —
Lead Dispatch/Customer Service
April 2007 - October 2011
● As team leader I assigned weekly schedules
according to forecasted primary or available jobs
for field technicians and accordance to skill level.
● Daily tasks included completing end of shift
tasks such as auditing and closing audited jobs.
● Routinely assigned available open
assignments to technicians with available time slots
to minimize delay and avoid cancellation.
● Responsibilities included training new
dispatchers on basic concepts and skills required to
complete necessary tasks.
● Consistently assisted clients with basic
troubleshooting, if troubleshooting was
unsuccessful I generated a trouble call to send a
technician.
● Held communication briefing at the start of
shift with dispatch team to discuss progress,
accomplishments, goals, and to determine future
improvements.
Dish Network Satellite, Long
Beach— Dispatch/Customer Service
February 2003 - April 2007
● Coordinated with customers and
technicians when last minute slots opened up
from future time and completed the job to
customer satisfaction.
● Reviewed my daily workload and made
change recommendations as needed with my
team leader.
● Prioritized and delegated daily work orders
to technicians according to routes.
● Follow up daily with customers on the job
completed.
Gardena High School, Gardena
August 1998 - June 2002
General Education.
El Camino College, Torrance
August 2002 - December 2008
Child Development. General Ed.
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