Customer Service Security Guard

DG Darryl Guyton

Birmingham, AL ***** 205-***-**** ************@*****.***

PROFESSIONAL

SUMMARY

Profit-minded Sales Professional with demonstrated success driving sustained revenue by working and connecting with customers. Industrious sales professional with solid history of surpassing objectives by promoting products while demonstrating enhanced people skills. Talented at generating leads and closing high-volume sales. Diplomatic Sales Representative excels at managing merchandising and customer service responsibilities in fast-paced, high-volume atmosphere. Comfortable working with people in person or by phone. Committed to building customer loyalty by providing above-average customer service. SKILLS Needs Understanding

B2B Sales

Complex Problem-Solving

Sales Generation

Selling Techniques

Outreach Initiatives

Qualified Lead Generation

WORK HISTORY SMALL BUSINESS OWNER 06/2017 to CURRENT D&K Enterprise Birmingham, AL

Promoted business via social media to generate leads and maximize brand identity.

Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.

Devised processes to boost long-term business success and increase profit levels.

Fulfilled customer shipping needs by completing all purchase orders and customer invoices.

Negotiated price and service with customers and vendors to decrease expenses and increase profit.

SECURITY GUARD 08/2013 to 03/2017

Championship Enterprises Alabaster, AL

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Patrolled and monitored premises in company vehicle, on bicycle and by foot.

Secured premises and personnel by patrolling property and monitoring surveillance equipment.

Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

ASSISTANT MANAGER 11/2009 to 11/2012

Lady Foot Locker Tuscaloosa, AL

Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

Helped with planning schedules and delegating assignments to meet coverage and service demands.

Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences. Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

ATHLETIC COORDINATOR 08/2003 to 10/2009

Benjamin Barnes Ymca Tuscaloosa, AL

Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Used critical thinking to break down problems, evaluate solutions and make decisions.

SALES ADVOCATE/SHIPS SERVICEMAN 07/1986 to 08/1999 United States Navy, Ship's Serviceman United States, United States Increased sales by offering advice on purchases and promoting additional products.

Achieved monthly sales goals by promoting product benefits and enrolling new clients.

Retained excellent client satisfaction ratings through outstanding service delivery.

Trained and mentored new sales representatives.

EDUCATION Associate of Arts Health And Wellness & Athletic Trainer 09/2021 Shelton State Community College, Tuscaloosa, AL

[Number] GPA 2.9

Extracurricular Activities: [Activity] I was a member of the shelton state Basketball also the I was the Team captain. I played two years. CERTIFICATIONS Certified sales Development Rep, course careers - COURSE CAREERS Course Careers is a online technology sales course that teaches you skills to break into the tech field, you learn B2B sales,cold calling outreach and how to use the CRM and all the different Tools that allows you to become a successful SDR,the course is 2months long and its a simple way to break into the tech industry if you don't have a any experience .

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