Social media manager and marketing

KIRSTEN JOHNSON

Address: **** ** ***** ****, *****, Florida 33647

Direct Line: 727-***-****

Email: *******.****@*****.***

EXPERIENCE

Social Media Intern 10/22-Present

Iana11y.com; Remote

Work with an online community for accessibility professionals to drive membership and engagement. Responsible for creating original engagement posts on Facebook and LinkedIn. Create campaigns to drive sales of merchandise. All posts and campaigns must be accessible to disabled users. Personal Life Coach, Tutor, and Counselor 11/18-10/22 In-home; Tampa and Ocala, Florida

In September 2018, I was granted guardianship of my thirteen year old niece. When she arrived, I learned that she was bipolar, had PTSD, and autistic. I left my job to focus full time on her mental health. I partnered with counselors, therapists and phycologists to manage her well-being. I home schooled her, working on core subjects

Having ministry school training, I worked with her on emotion management and identity. She grew more stable and began making friends as well as reconciling with her immediate family. Four years after arriving on my doorstep, she returned home to her family recovered. This experience has given me compassion for children and what they go through as well as families in need of assistance to thrive.

Professional Cake Decorator/Trainer & Mentor 11/09-10/21 Publix Bakery & Supermarket; Wesley Chapel, Florida In-house trainer and mentor for bakery staff members & associates. Oversee production of specialty orders & manage client relations; including customer service ordering, complaints, and client satisfaction/retention. Conduct one-on-one apprenticeship mentoring with culinary artists & employees. Provide artistic outreach & training to local educational institutions within Pasco County. Handle face to face ordering for special events & meetings. Manage the production of significant/large events. Work closely with special event coordinators in order to provide precise expression in theme oriented events and functions. Manage inventory & provided quality control for both local and region- based bakeries under the Publix Corporation.

Professional Cake Decorator 07/06-01/09

Buttercream Bakery; Napa, California

Oversaw culinary artistic production for all bakery goods within the organization. Provided hands on artistic expression on bakery products such as: éclairs, wedding cakes, & specialty bakery goods. Responsible for the overall production of special events & meetings. Worked closely with team members in order to provide precise expression in theme oriented events and functions. Culinary Staff Member 11/05-06/06

Baja Fresh; Vacaville, California

Cashier - Prepared food, cleaned, stocked, closed the store, and kept premises in optimal sanitary condition. Managed inventory & handled in-house reports. Provided face to face customer service to patrons and business/civic groups. EDUCATION

Leadership Certification: (3yr.)

Civic Leadership Certificate Program 2014

Renovate School; Wesley Chapel, Florida

Leadership Certification: (2yr.)

Leadership Certificate Program 2005

Bethel School; Redding, California

High School Diploma:

State of California High School Diploma 1998

Will C. Wood High School; Vacaville, California

SKILLS & PROFESSIONAL TRAINING

● Civic & Business Leadership Training ● Community Organization ● Project Management

● Leadership Mentoring ● Customer Service Leadership Training

● Client & Civic Relationship Building ● Professional Safety Training

● Computer and Internet Proficiency

Contact this candidate