Account Manager Customer Service

SALES PROFESSIONAL with **+ years of consumer product experience. Goal-oriented, driven to succeed, ‘relentless,’ with a Customer Service comes first mantra. Demonstrated strengths and proven track record with:

Account Management Training Strategic Planning

Business Development Budgeting Supervision

PROFESSIONAL EXPERIENCE

BLUE RHINO PROPANE 2004 to Present

Senior National Account Manager 2017 to 11/2022

Handle sales, marketing and account management for tank exchange covering Midwest, Northeast and all of hardware nationwide (ACE, Do It Best, True Value). Overall, have covered all possible territories while at Blue Rhino. Manage the TopCo HQ accounts for company handling bids and quarterly updates with representatives

• Currently manage nearly 10K retail sites

• $41 million in sales for 2021, which was 168% comp over previous year

• $45 million in sales for 2022, at 102.9% of budget

National Account Manager 2005 to 2017

Promoted to handle larger accounts and hardware co-ops and 17 state territory

• Grew territory from $17 million to $35 Million

• Named Sales Hunter Award winner 2007

• Named SalesForce Award winner 2010

• Sandler National Salesman of Year candidate in 2014

Regional Account Manager 2004 to 2005

Sold in Blue Rhino Propane program to multi-state territory for independent and small chains

• Covered Wisconsin and Illinois Territories

• Added over 1k locations in first year

DURACELL, Wisconsin/Northern Illinois 2000 to 2003

Sales and Marketing Specialist

Responsible for the sales and merchandising of batteries to Home Depot and Blain’s Farm and Fleet stores in Wisconsin and Norther Illinois.

• Ranked 1st or 2nd in region for percentage over quota all three years

• Selected to negotiate and establish programs in new Home Depot stores in Nebraska, Iowa and Indiana

• Facilitated product knowledge seminars for new store openings

CROSSMARK, Waukesha, WI 1996 to 2000

Direct Account Manager/Account Executive 1998 to 2000

Responsible for the sales and marketing of perishable grocery items to five warehouses in the Wisconsin market including Roundy’s, Copps, Fleming/LaCrosse, Woodman’s/Certco and Soderholm. Directed five manufacturer’s sales programs in the state market.

• Achieved sales and unit growth 17% over quota at corporate accounts

• Managed trade shows for perishable department

• Introduced at least 6 new products per month to target accounts

• Implemented direct truckload buying programs into Woodman’s account

Sales Specialist 1997 to 1998

Responsible for sales and inventory management of retail locations for all grocery items.

• Sold 3000 cases of Stouffers frozen dinners for December promotion

• Won company sponsored Italian Festival sales contest and trip to Mexico

Perishable Territory Sales Representative 1996 to 1997

Responsible for sales and shelf management within a 30+-store territory

KEEBLER COOKIE COMPANY, Menomonee Falls, WI 1994 to 1996

Sales Merchandiser

JOHNSON BROTHERS BEVERAGE, Milwaukee, WI 1993 to 1994

Merchandiser

Proficient with Salesforce, Excel, Power Point. Bronze certified with Sandler Sales training.

Education

BA, Journalism, University of Wisconsin-Oshkosh, Oshkosh, WI

Minor-Business/Marketing

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