Center Agent Call
Resume:
Vergara, Emmanuel A.
Email address : **********@*****.***
Objective: To obtain a position that will enable me to utilize my ability and to work well with other people.
Profile Summary
Current Employment Status
Unemployed
Year/s of Experience
NA
Expected Monthly Salary
10,000 - 20,000 PHP
First Preferred Employment Type
Permanent
Second Preferred Employment Type
Part Time
Preferred Work Location
Davao City
First Preferred Industry
Private Company
Second Preferred Industry
Private Company
Most Recent Industry
Contact Center Company(BPO)
Availability
Always
Basic Information
Date of Birth
December 27, 1987
Gender
Male
Marital Status
Single
Nationality
Filipino
Address
Bolton extension street, Poblacion District, Davao City
City / Region
Davao City
Country
Philippines
Contact Information
Alternate Email
**********@*****.***
Mobile Number
Phone Number
NA
Trainings,Seminars Attended and Certifications
Contact Center Certifications
Adobe Photoshop Certifications
Computer Hardware Servicing National Certificate II
Educational Background
Vocational Diploma / Short Course Certificate
Emmanuel John Institute of Science & Technology Inc.,
Management Information Technology
April 17, 2013 – April 17, 2015
System Technology Institute
Diploma of Information Technology
June 7, 2007 – March 15 2010
Skills Summarization
Encoding
Proficiency in MS Word,Excel,Powerpoint
Wordpress, html, visual basic6.0
Intermediate
Intermediate
intermediate
Work History
Call Center Agent Teleserve Asia
●National disability campaign, more on approving disability benefits
Call Center Agent Concentrix
● Lazada account, more on apparel account, answering emails
Teleperformance
●Gcash account, assisting customers about how to register and Reset mpin
Call Center Agent CallBox
●Sending scripted emails to the customers about medical equipment using gmail
Call Center Agent Flatworld Solutions
●answering email tickets using zendesk about refund, cancelled items, delay items and wrong item
Call Center Agent Conectys
●Moderating videos in TikTok particularly banning explicit, sensual and violence video that would harm the minds of our innocent viewers.
Feb 7, 2017 – February 22, 2018
March 15, 2018 - May 20, 2019
July 18, 2019 October 24,, 2019
June 20, 2020– August . 04, 2021
Feb 14, 2022 - June 20, 2022
July 17, 2022 - November 2, 2022
Character References
Sheena Mae Asis
Elpidio Cagulang
Emmanuel Vergara
Contact this candidate