Customer Service Medical Assistant

Airiona Belk

Lehigh Acres, FL *****

*****************@***********.*** +1-347-***-****

I now have my Class D Security License

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

HHA

Right at Home - Bonita Springs, FL

October 2020 to Present

Taking care of clients with disabilities Dementia

Alzheimer’s

Arthritis

G tube

Colostomy bag

Cleaning

Changing of clothing and undergarments

HHA/Caregiver

Home Care assistance - Naples, FL

October 2020 to Present

Taking care of clients with disabilities Dementia

Alzheimer’s

Arthritis

G tube

Colostomy bag

Cleaning

Changing of clothing and undergarments

Program Instructor

Goodwill - Fort Myers, FL

March 2020 to October 2020

1. Teaching special needs online

2. Knowing computer skills

3. Having patience

4. Being very understanding

5. Getting to know participants

Cashier/Customer Service

Big Lots - Fort Myers, FL

February 2020 to June 2020

• Gave great customer service

• Answered calls

• Receiving with shipment

• Clean

• Money handling

Day Aid

People Inc - Buffalo, NY

August 2017 to October 2019

- Day Aid

● I had the responsibility of cooking and cleaning..

● Administering medication to the residents.

● Maintaining a safe environment

● Making sure they have the opportunity to be out in the community and explore new and different things.

Customer service

People Inc - Buffalo, NY

March 2019 to July 2019

Buffalo, NY - Environmental Services

● Maintain clean work zone

● Clean patient rooms

● Patient care

● Customer service

● Use certain material and or machinery

Cashier

Home Depot - Cheektowaga, NY

October 2017 to March 2018

Cash handling

● Customer Service

● Service desk

CSR

Lynx - North Fort Myers, FL

June 2016 to May 2017

Customer service

● Insurance claims

● Call center

Receptionist

Daemen College - Amherst, NY

October 2015 to May 2016

Answering phone calls.

● Office Work

● Clean

Education

High school diploma in Medical Assistant

Bryant and Stratton College - Buffalo, NY

August 2018 to January 2019

High school diploma in Business in Sports Management Daemen College - Amherst, NY

September 2015 to May 2016

Diploma

Lehigh Senior Highschool - Lehigh Acres, FL

August 2011 to May 2015

Skills

• Jrotc

• 3 years in highschool

• Cleaning Experience

• Environmental Services

• Hospital Experience

• Laundry

• Medication Administration

• Infection Control Training

• Floor Care

• Commercial Cleaning

• Home Care

• Laboratory Experience

• Meal Preparation

• Vital Signs

• Phlebotomy

• Caregiving

• Patient Care

• Medical Records

• Case Management

• Venipuncture

• Problem-solving

• Flexibility

• Team Work

• Reliability

• Dementia Care

• Alzheimer's Care

• Security (Less than 1 year)

Awards

Deans List

February 2019

I was on the Deans list while attending Bryant and Stratton

National Honor Society

November 2014

During Highschool i was in the National Honor Society due to having good grades

Certifications and Licenses

Phlebotomy

April 2020 to Present

Withdrawing blood

Additional Information

Security Officer License Class D

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