Service Representative Customer
Resume:
************@*****.***
Devonye Jones
SKILLS
• Report generation
• Report creation
• Credit card payment processing
• Quality assurance controls
• Microsoft Office expertise
EXPERIENCE
teleperformance Auto Glass Columbus, OH
Customer Service Representative
11/2021 - 07/2022
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
• Fielded customer complaints and queries, fast-tracking for problem resolution.
• Consulted with customers to resolve service and billing issues.
• Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
EDUCATION
Harvest Prep Columbus, OH
High School Diploma
Expected in 05/2023
Summary
Communicative customer service professionals are motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator.
Contact this candidate