JESSIKA HAISLIP
**** * **********, *******, ********, 60625, US • 331-***-**** • ****************@*****.*** Dynamic communicator who consistently outperforms company goals and expectations. Self-motivated
Team standards
Report writing
Extremely organized
Strong verbal communication
Menu memorization
Food running
Communication skills
Public speaking
GED - 2015
Bolingbrook High School - Bolingbrook, IL
Server/Hostess/Bartender - August, 2011 to December, 2017 Buffalo Wild Wings - Bolingbrook, IL
Assisted cashiers with customer payments and order documentation. Provided attentive service and assessed guest needs ahead of time. Went through the dining room supplies, including linens and wrapped silverware, and replenished any that were running low. Greeted customers and helped them with any questions they had. Used sales techniques such as suggestive selling and others. Assisted wait staff with food delivery and guest requests on a timely basis. Collected trash, wiped up spills, and removed trays to keep the customer areas fresh and clean. Helped customers with take-out orders.
Kept a close eye on customers so that I could quickly spot guests who were leaving and clear tables for future customers. Manager - August, 2017 to December, 2021
Buffalo Wild Wings - Romeoville, IL
Oversaw a team of 20 direct reports who were responsible for over 50 employees. Used [Software] to analyze and interpret store trends to aid planning. Organized revenue statements, shipment amounts and dates, employee schedules, and sanitation in the workplace. Was in charge of daily operations.
Was in charge of hiring and training new employees, as well as creating employee schedules. Am responsible for hiring and supervising employees in all available positions. Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions. Was in charge of staff meetings for a team of 10 people in order to communicate directives. Professional Summary
Skills
Education
Work History
Operations Assistant - January, 2022 to March, 2022 Truck Service Point - Bolingbrook, IL
Created budgets, kept track of warehouse costs, and cut costs where I could. Perform data entry tasks in order to keep track of sales and costs. Acted as a liaison between clients and vendors, maintaining open lines of communication. Arranged and secured materials in chucks, fixtures, or automatic feeding mechanisms. Was responsible for maintaining accurate stock records and schedules. Kept an eye on things.
Communicated with customers via phone and email to confirm deliveries and respond to inquiries. Bartender - March, 2022 to September, 2022
Hooters - Melrose Park, IL
Created new signature cocktails to help promote the bar's brand and boost profits. I'm in charge of ensuring the safety and well-being of all bar patrons. Maintained relationships with restaurant vendors in order to ensure efficient inventory management and cost containment. Double-checked ID cards to ensure bar patrons were of legal drinking age. I'm in charge of taking to-go orders and answering customer calls. I'm responsible for keeping the bar area stocked and clean, taking orders, and making drinks while conversing with customers. Support staff training and job division
Interact with a wide range of people from all over the world on a daily basis. Excelled at serving mixed drinks and beer in an overly chaotic, loud, outdoor environment. Set up the bar for business, got a cash bank, and stocked the service bar. Kept an accurate cash drawer of $200 per shift.
Created, recommended, and mixed specialty drinks for guests based on their preferences. Took customer orders and took advantage of opportunities to sell specialty drinks and foods. Finish up all of the reports, money, and liquor orders. Glasses, utensils, and bar equipment are all cleaned by me. I'm in charge of keeping the bar and glasses clean in accordance with health-code requirements.