Oshantay Waite
*************@*****.***
Skills
Customer Service, Organizational, Networking, Marketing, Interpersonal, Telephone Etiquette, Hospitality, Presentation Skills, Administrative Experience, Excel, Teams, Word, Outlook, SAP Current Work Experience
Vineyard Caribbean Cuisine - Remote Administrative Assistant & Clerk -
- Managing social media platforms
- Handling inbound and outbound calls
- Managing event emails and booking
- Cash handling
Prada & JBC Talent - Temp HR Training & Development Assistant - May 2022- July 2022
- Print outs, training supply sourcing printing and shipping if needed
- Aid in entertainment/dinner reservations
- Training material (decks/recordings) uploaded to the training drive as needed
- Liaison with IT team for support during trainings and troubleshoot as needed
- Update main training calendar per team request if there is a new set date for a training
- To download Excel reports from back-end platform, extract key information and turn into emails reports
- To draft e-mail communications such as announcements, guidelines, weekly emails, reports, follow-ups EHE Health & 24 Seven Talent - Health Administrative Assistant- Nov 2021- May 2022
- Place and receive phone calls to and from EHE’s potential and existing patients
- Book appointments for our patients to receive a comprehensive medical exam
- Use a consultative sales approach to achieve shared decision making with potential EHE patients
- Know and understand all departmental KPIs and self-manage to reach those goals • Triage incoming requests and spot patient trends to ag for management
- Microsoft Excel, Microsoft Word, Office, Teams
JBC & Shopify Concierge & Admin - Assists vendors and visitors - Nov 2021 - Jan 2022
- Providing information about Shopify
- Assists with set up
- Checking in vendors and visitors
Public Consulting Group, Contact Tracer - Dec 2021 - May 2021
- Maintain ongoing communication with contacts to assess symptoms, ensure compliance with quarantine
- Comply with Department training regarding confidential information related to personal information
- Microsoft Excel, Microsoft Word, Ofce, Teams
Martine Center, Temp Unit Assistant & Admin Apr 2020 - Aug 2020
- Help the nursing staff with clinical and non-clinical functions such as bed making, assisting residents with daily living needs
- Engage with the nursing home residents in recreation activities and during dining
- Outgoing and inbound phone calls
- Logging patient information
The Play Company Producing Intern Jan 2020 - May 2020
- Collect and process all artistic and crew paperwork including contracts, time sheets, deal memos, tax forms and other required materials.
- Research and secure production materials as needed by the producing, production, or artistic staff.
- Assist in the creation of reports and payments due to artist unions.
- Collect reconciled monthly credit card statements and receipts from each department and enter into QuickBooks.
- General office management under the direction of the General Management Fellow, including maintaining office calendar, supplies, and equipment.
- Assist in processing office accounts payable and accounts receivable • General administrative & office duties
- Microsoft Excel, Microsoft Word, Ofce, etc
The Career Development Center Career Liaison Jan 2020 - May 2020
- Observe walk-in sessions, workshops, and CDC orientation programs to gain knowledge of individual career counseling and group work techniques
- Develop and implement outreach activities to educate students about career development services
(presentations, tabling, posting marketing materials for major events etc.)
- Participate in planning, arranging, and hosting special career events (Annual Job & Internship Fair, Career Panels, Grad School Expo, etc.)
- Create marketing materials to reach students and promote career services, programs, and events Financial Aid - Dean College - SUNY Purchase College - Jan 2017 - Jan 2020
- Provide high-quality counseling and customer service to all students, parents and staff regarding aspects of the EOP, TAP, Excelsior Applications in person, through emails and over the phone
- Organize folders which included financial and other EOP documentation required for the SUNY Purchase EOP application process
- Update prospective student’s application
- Cash Handling
- SAP, Excel, Outlook
Curious On The Hudson - Feb 2019 May 2019
- Part Time Instructor
- Developed and implemented lesson plans and daily activities
- Provided individual teaching to motivate and instill enthusiasm for learning
- Led weekly enrichment activities for students
Vineyard Caribbean Cuisine - Counter Clerk - 2017 - 2019
- Greet guests and show them around restaurant/ answering phone calls
- Barista/ Counter Clerk, Receptionist
- Managed working at the register and sharing food
- Had to make sure the restaurant was clean and prepared for customers everyday Lola's Martha’s Vineyard - Hostess - 2016 - 2018
- Greet guests and show them around restaurant/ answering phone calls
- Making reservations
- Managed how many tables servers got on a weekly basis throughout the summer
- Helping with event setups
MV Allston - Salesperson - 2016 - 2018
- Retail Sales Associate/ Luxury Goods
- Greet guests and answering questions/ phone calls
- Understood and worked with retail
- Redesign the sales floor with new merchandise
- Had the responsibility of opening and closing the store, making sure everything is in order Black Dog Bakery & Retail - Counter Clerk - 2015 - 2017
- Barista
- Greet guests and answering questions/ phone calls
- Had to multitask in selling, restocking and making food, drinks and clothing Internship at Toy Records - June, 2018 - July, 2019
- Learned insides and outsides of Artist Management, social media management, artist content, etc
- Worked with an artist/ was the creative director for the artist’s music videos and marketing as a whole Teaching Assistant - Martha’s Vineyard Regional High - 2016 - 2017
- Worked with helping special needs students through their classes at school
- Reinforce lessons presented by teachers by reviewing material with students one-on-one or in small groups
- Enforce school and class rules to help teach students proper behavior
- Help teachers prepare for lessons by getting materials ready or setting up equipment, such as computers
- Help supervise students in class, between classes, during lunch and recess, and on field trips WYOB (Radio Station) - Oak Bluffs, MA - Music & Media Director - 2016 - 2017
- Became the first Music & Media Director for the reggae radio station (WYOB) on Martha’s Vineyard
- Managed all media and music content that WYOB posts and plays on the radio Won an award for excellence in broadcasting
Leadership - Participant & Volunteer - MVYLI 2014 - 2015 - The National Society of Leadership - 2016 - 2017
- Worked with MVYLI (“ Martha’s Vineyard Youth Leadership Initiative”) Looked into sustainability for Martha’s Vineyard & the environment as a whole. Participated in summer programs to help prepare for the future
- Inducted in the National Society Of Leadership at Dean College, learned life skills and how to be an effective leader
Education
SUNY Purchase College - Bachelor of Arts - Ars Management & Entrepreneurship - Aug 2017 - May 2020