Erik Kirk

**** *** ***** **. ******, CA *****

Objective: Motivated and diverse individual with 20+ years of experience in multiple roles looking to obtain a position with a secure company where I can thrive and make a positive contribution to the organization and the bottom line.

DYNAMIC ATTRIBUTES:

Deliver and maintain extraordinary

relationships while maintaining open an

effective communication.

Strong analytical skill, ability to turn fact-

based information into actionable activities

and plans

Detail oriented and strong multi-tasker

with the ability to manage projects

simultaneously

Identify and create new sales opportunities

and successfully maintain contracts

Working knowledge of computer systems

and the ability to proficiently use

companies operating systems

Leadership in managing a crew of 7+

employees as well as self-management

Productive in a fast-paced environment

with ability to adapt to change quickly

Assertive and diplomatic in handling

employee/customer concerns

EXPERIENCE

Hattori Hanzo Shears

Territory Manager

August 2021 – April 2022

• Cold calling to secure appointments for potential new business contracts

• Maintains existing customer accounts; enters changes to account and customer information such as sales orders, change of service requests and processing advance payment promptly and accurately

• Managed and executed accurate on hand inventory monthly

• Handled customer returns including warranty issues and product replacement

• Arranged and organized promotional deals, product conferences, and technical demonstrations. Dome Garden Supplies

Inside/Outside Sales Rep

July 2016-January 2021

• Maintain customer accounts; enter changes to account and customer information such as sales orders, change of service requests and process advance payment promptly and accurately

• Negotiate Pricing and contracts, including shipping and freight

• Performed outbound calls to increase sales and business as well as received inbound calls for orders with an emphasis on upselling

• Received inbound calls for orders with an emphasis on upselling

• Created and managed a territory that included travel to the Pacific Northwest and North Midwest

UHS, Inc.

Inside Sales Rep

August 2013-June 2016

• My duties were to establish customers for this startup company with a territory that included the 7 Western States and Michigan

• Overcome objections and close sales with the right fit for the customers.

• Attended Vendor days within my territory with a complete and professional display of products to support their local customers

• Traveled for Trade shows to share product knowledge to gain potential new customers R&M Supply

Inside/Outside Sales Rep

March 2011-September 2013

• As an inside/outside sales rep I maintained customer relations and created a larger customer base

• Maintained 117% quota

• Assist with taking escalated calls to help re-establish better communication with the customers and regain customer satisfaction

• Utilized my expertise in product knowledge to successfully handle all technical issue calls with a satisfactory outcome.

• Assisted in project designs while meeting of the customers specifications of the job Discount Garden Supplies

Store Manager

November 2007-March 2011

• Handled all managerial responsibilities such as hiring and scheduling personnel, daily financial duties, and on hand inventory with occasional replenishment purchases.

• Designed a new store front as well as warehouse due to exponential growth of the company

• Implemented and managed all E-commerce business. Professional References

Ashleigh Acuna Operations Manager 951-***-****

Carl Watson Regional Manager 916-***-****

Jason Davidson Sales Manager 424-***-****

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