Data Entry Medical Billing
Resume:
Chelsea Smith
Dallas, TX *****
*****************@*****.***
Administrative professional experienced in calendaring and reservations management. Offers skills in problem solving, knowledge of database administration and background in office process improvement. Looking to put knowledge and abilities to good use in leadership position focused on supporting fast-paced offices. Well-organized professional equipped with varied experiences in customer service roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily and data entry. Work Experience
Sale Agent
Lithia & Driveway - Plano, TX
August 2022 to Present
Verify documentation
Use 3 points of contact text, phone, email.
Assist potential customers with selling there vehicle to the company. Work with creating offers based on estimates.
Data entry of vehicle information and sales.
Receptionist
Sign Post - Remote
March 2022 to August 2022
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression. Confirmed appointments, communicated with clients and updated client records. Answered central telephone system and directed calls accordingly. Corresponded with clients through email, telephone or postal mail. Answered phone promptly and directed incoming calls to correct offices. Scheduled and confirmed appointments and meetings for senior management team. Medical Billing Specialist
Superior Medical Management - Dallas, TX
October 2021 to March 2022
Generated and submitted invoices based upon established accounts receivable schedules and terms. Identified, researched and resolved billing variances to maintain system accuracy and currency. Contacted clients with past due accounts to formulate payment plans and discuss restructuring options. Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
Customer Service Representative
Chime Solutions
June 2019 to October 2021
Took payment information and other pertinent information such as addresses and phone numbers to place orders.
Resolved concerns with products or services to help with retention and drive sales. Complied with company policies and procedures by encouraging positive and effective work environment among all employees.
Achieved high satisfaction rating through proactive one-call resolutions of customer issues. Education
College Diploma in Management
Virginia College Bossier City - Bossier City, LA
October 2016 to September 2018
Diploma
Haughton High School
2008 to 2012
Skills
• Database Administration
• Microsoft SQL Server
• Microsoft SharePoint
• Databases
• Oracle
• Computer Networking
• Team Management
• Technical Support
• Auditing
• Medical terminology
• EHR systems
• Documentation review
• EHR systems
• Software troubleshooting
• Adobe Creative Suite
• Employment & labor law
• Human resources
• JavaScript
• Java
• Operating systems
• Customer service
• Utilization review
• Clerical experience
• ICD-10
• Medical billing
• Microsoft Word
• Data entry
• Microsoft Excel
• C/C++
• CMR
• Salesforce
• Zendesk
Contact this candidate