Penny Potter
Seeking a customer service position that will utilize my skills and background. I have a strong work ethic, and take pride in providing quality service. Bakersfield, CA 93308
*****.***************@*****.***
• Fifteen years of increasing responsible experience in the field of Customer service.
• Over four years experience in computer use, including mainframe environment.
• Highly motivated and results-oriented, with strong communication skills. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Founder and CEO
Luxurious Chandelier Wedding and Cocktail Evening Gowns LLC - Chattanooga, TN May 2019 to Present
I have been working on My Newer business for quite sometime, since 2019 prier to the pandemic COVID-19. When that all happened everything changed and slightly pushed me away from Trying to Manage and getting My Newer company up Off the Ground running. So please know, I am definitely Okay with, working on My Small Business around your Needs. Call Center Customer Service Representative
Washington Mutual Bank - Bothell, WA
January 1998 to December 2006
• Phone assisted customers with account information and activity
• Data retrieval and Data entry (Windows 98)
After this job/career I had been a Stay at Home Mommy and House wife, back at that time. Then went through an unfortunate divorce, and from there led into a Completely different situation, from a Child Custody dilemma that I had experienced. Which last for eight years, and since My Son is now 21, it's been water under the bridge now. Only explaining this because of the Huge Gap. PBX Operator
Tramco - Everett, WA
January 1996 to January 1998
PBX Operator/Receptionist
• Answered and Directed Calls.
• Responsible for operating switch board with fifteen incoming line's, and routing approximately 150 calls per day.
Telephone Operator
GTE TELECOMMUNICATIONS - Everett, WA
1994 to 1996
Telephone Operator - Operator Services
• Provided directory assistance over the phone.
• Data entry (Windows 3.1 and 95) .
Education
Some College in Law and Biblical Studies
Liberty University - Lynchburg, VA
September 2014 to September 2016
Some College in Interior Design
The Art Institute of Pittsburgh-Online Division - Pittsburgh, PA Skills
• Interior Design
• On an educational level and personal level (8 years)
• Telecommunication
Certifications and Licenses
Entrepreneurial Certification
January 2018 to Present
Received my Entrepreneurial Certificate through International Entrepreneurial Empowerment Academy
(Through International Congress of Churches and Ministers). Business and finance teaching's. Along with My (Ministerial Credentials) which was also through the Organization.