BRITTANY OLIVER
Medical Receptionist Supervisor
Contact
Southfield, MI 48076
*****************@****.***
Objective
Attentive Medical Receptionist with over 7 years of experience performing administrative and clinical tasks in various healthcare environments. My experience in healthcare and ability to thrive using different medical technologies allows me to immediately contribute to the welfare of a facility and its patients.
Education
Southfield-Lathrup Senior High School (2010)
Oakland Community College (2010)
Schoolcraft Community College (2012)
Key Skills
-Time and document management
-Patient Grooming experience
-Medicine Administration
-BLS certified
-Proficient with Microsoft Office
-Customer service
-CPR Certified
Volunteer
2008 – Present
True Rock Church
-Traveling throughout Metro Detroit area to assist less fortunate families in need.
-Providing food and clothing to hundreds of people.
Experience
February 2020 – Present
Medical Front Desk Supervisor • Affiliated Troy Dermatology
•Register patients and verify insurance across a network of plans
•Responsible for setting schedules front desk staff
•Manages the schedule of multiple in-office doctors
•Direct multiple calls daily while completing all other administrative tasks and special projects daily.
•Hiring manager for front desk
•Evaluating and updating patient information and physician templates with 100% accuracy and data integrity
•Handle High Call volumes daily
June 2019 – February 2020
Medical Receptionist/Medical Assistant • Michigan Urgent Care Wyandotte
•Prepped patients for exams/medical procedures and appointment setup
•Obtained patient vitals and takes x-rays
•Oversaw the distributions of patient medication
•Registered urgent care/OCC MED patients and verify insurance across a network of plans
August 2014 - June 2019
Patient Attendant Safety • Sinai Grace Hospital
•Assisted incapacitated patients with grooming and tidying up
•Communicated closely with patient's physician, scheduled doctor's appointment, accompanied patient to appointments
June 2008 – August 2008
Service Provider • Cradle 2 Crayons
•Provided a clean and organized environment within facility and kept well-stocked shelves, racks and bins with onsite merchandise
September 2007 - June 2008
Pharmacy Aide • Sinai Grace Hospital (Genesis Program)
•Kept inventory records of merchandise for easy retrieval and documentation
•Conserved a sanitized and tidy space that helped increase functionality within pharmacy