Qa Automation Time Delivery

Stephen Gannon

+1-512-***-**** *****.******@*****.*** LinkedIn Profile linkedin.com/in/stephengannon DRIVEN Business and Technology Executive Leader

Proven Leader and Strategic Thinker with Ability to Execute Visionary executive with a track record of defining strategies, improving portfolio performance, and boosting revenue and profitability from start-up to large technology companies. Product Strategist developing, launching, and evangelizing products, Inspiring leader with passion for building teams to execute company vision, drive customer satisfaction & achieve business objectives.

Exceptional in balancing strategic vision with current needs while focusing on immediate customers and future market demands to achieve the market-leading product/service solutions. Solid understanding and awareness of global markets and trends to meet revenue, growth, and EBITDA goals.

Work Experience

CDK GLOBAL, Austin, TX 2020 - Present

Vice President of Business Strategy Layered Applications

• Monitored P&L for a portfolio with over $200M in annual revenue

• Grew portfolio by over 7% in top-line revenue, double digit EBITDA growth, and revitalized a business expected to lose money, bringing it back to significant profitability

• Added new products to address market needs and speed, established new partnerships, closed/sold businesses, and participated in mergers and acquisitions

• Enhanced contribution margin by > $2M and reduced customer attrition by 90%

• Forged strategic partnerships to build capabilities, speed time to market, and increased > $5M in revenue EPICOR SOFTWARE, Austin, TX 2017 - 2020

Business Leader & Head of Products

• Supervised overall business strategy and vision for the automotive solutions unit with responsibility for $70M+ in P&L as well as sales, support, product management, and technology

• Directed the delivery of industry-leading solutions for eCommerce, Data Warehouse, Industry Analytics, and Auto Parts Retail ERP solutions

• Developed products for shop owners, parts retailers, jobbers, and warehouse distributors

• Filed and awarded patent for use of augmented reality in auto aftermarket solutions VERIFONE, San Jose, CA 2013 - 2016

Senior Director, Identity Management Solutions

• Led product management for prototyping & testing of a solution to identify malicious card fraud devices at gas pumps to detect and quickly remove them to protect the consumer, retailer’s brand, making their store a safer place to shop.

• Influenced the concept for a proximity management commerce solution, to enable retailers to seamlessly connect with consumers to provide mobile offers, frictionless commerce, to create a memorable and remarkable shopping experience.

• Managed internal & external technical partners to build the solutions, evangelized offering with sales, customers & ran pilot programs to prove viability, drive testimonials, sign up partners and early adopter sales. Senior Director, Head of Software Product Management, Petro Solutions

• Oversaw product direction and Product Managers, established product management & launch practices creating market- driven roadmaps, identifying & justifying investments, delivering products meeting business goals & customer satisfaction. Senior Director, Head of Global Bay Software Products (acquired by Verifone)

• Established strategy & product management processes improving delivery time, customer sat for mobile retail solutions.

• Built Product Management team, led on/offshore development teams, introduced product management processes, and designed the mobile applications vision & roadmap for large fashion retailers like Tory Burch, Coach & Dress Barn. DRIVEN Business and Technology Executive Leader *****.******@*****.*** Page 2

• Established strategic relationships to address solution gaps, speed time to market for higher sales and market share

• Implemented QA automation team and process to improve product quality and testing coverage ORACLE CORPORATION, REDWOOD SHORES, Austin, Texas 2006 - 2012 Established the Global Product Management team for the Retail Business Unit. Successfully grew the team from a core group of 3 to a world-class team of 20+ domain experts. Excelled in managing a diverse global team with increasing responsibility for enterprise product managers, business process modelers, and globalization experts for over 40 of Oracle's retail applications. Senior Director, Enterprise Product Management

• Responsible for all retail business units' products which contributed majority of business unit revenue

• Prepared presentations & presented to customers/partners at conferences, user groups, & in sales cycles

• Managed strategic corporate customer visits to increase sales and improve customer satisfaction

• Designed and deployed a common tool for capturing and managing feature backlog

• Standardized product management processes across acquired product management teams

• Creative and rapid problem-solving strategies to resolve executive customer escalation issues

• Lead participant in merger and acquisition analysis and decisions

• Managed OEM technology and application relationships Senior Director, Store Solutions Strategy

• Created integrated roadmaps delivering for all retail applications

• Led and developed best practices for Customer Advisory Boards & instituted focus groups to improve products

• Internationalization store’s portfolio of products to grow target market

• Rationalized products purchased from 360Commerce and Retek to remove overlaps

• Negotiated internal technology adoption inside the portfolio reducing costs & speeding time to market

• Drove on time delivery of product releases, with expected content and within budget Prior Experiences: 360 Commerce, Vice President, Product Management & Strategy: Compaq Computer, Mgr. Brand Mgt. Board Experience

OPEN DEALER EXCHANGE, Farmington Hills, MI 2021 – 2022 Board Member and Technology Committee

• Approved technology investments resulting in enhanced stability & performance by over 25% AVRS, Petaluma, CA

Board Member 2021 – 2022

• Approved quarterly dividend distributions back to founding members Education

Master of Business Administration, Business Management, St. Edward's University, Austin, TX Bachelor of Business Administration, Marketing, St. Edward's University, Austin, TX Key Skills

Executive Leadership Strategic Vision Team Building & Mentor Supervising Remote Global Teams C-level relationship mgt Customer Engagement Channel & Partner Mgt. Revenue & Margin Growth Increase Market share Portfolio management Mergers & Acquisitions Product leadership Evangelist Presentation & Public Speaking Innovation Product & Brand Management Product rationalization Competitive Analysis Market sizing Messaging & Positioning Product management Product and Launch process Financial planning Forecasting Critical Thinking Reducing Customer Attrition Conflict resolution Organizational design

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