Resume

Medical Assistant Sales Associate

Location:

Summerfield, NC, 27358

Posted:

November 17, 2022

Contact this candidate

Resume:

Hollie Troy

Medical Assistant

Summerfield, NC **358

adtkrn@r.postjobfree.com

+1-336-***-****

Looking for a position to best utilize my ability to help people in need receive the best care and customer service possible . I have over 20 years of customer service skills available for the right company. I thrive on organization and ability to follow complex directions. I tackle all tasks with the same high intensity and have promotions or additional training to back my claim. Successfully completed a CAAHEP certified program for medical assisting and completed over 260 hours of practicum in medical assisting.

Authorized to work in the US for any employer

Work Experience

Clinical Pharmacist assistant

UpStream - Greensboro, NC

July 2021 to Present

Responsibilities:

• Maintenance of therapeutic goal records for chronic care patients

• Prepare provider summaries for the PharmD to review prior to the patient’s appointment

• Call patients for appointment reminders and follow-up assessments

• Documentation of intervention and care plan within the Electronic Medical Record (EMR) software

• Prepare full prescriber list for each patient

• Record patient's primary and secondary pharmacy insurance

• Assessment of potential coupon, voucher or other discounts available to the patient for medications

• Coordinate medication alignment as instructed by pharmacist as well as preparation of dispensing history

• Monitoring for and notification of emergent or new prescriptions

• Management of patient relationship in collaboration with clinical team, including frequent telephone interaction with patients

• Other associated tasks that may arise from time to time at the instruction of the Clinical Pharmacist Practitioner

• Educated and reviewed chronic diseases

• Worked within Medicare guidelines

Lead CMA

Baby and Co - Winston-Salem, NC

April 2019 to May 2019

• Welcome patients by greeting them; answering or referring inquiries

• Prepare patient for health care visit by directing and accompanying them to the examining room; provide appropriate gowns and drapes; helping them to position themselves for the examination and treatment; arranging examining room, instruments, supplies, and equipment.

• Support patient care delivery by helping health care provider during examination; preparing specimens; performing CLIA waved laboratory test; disposing of contaminated supplies; sterilizing/ cleaning medical equipment; administering medication on site as needed per schedule or orders; authorize drug refills as directed; telephoning prescriptions to pharmacies; drawing blood; preparing patients for ultrasounds; ensuring orders are issued and relayed to appropriate departments; taking electrocardiograms; removing sutures and staples; changing and applying dressings

• Educate patients by ensuring they understand directions, diets, or medications; answering questions

• Complete records by recording examinations, treatments, and test results.

• Generate revenue by recording billing information of services rendered; completing insurance forms; responding to insurance and third party inquires,

• Keep supplies ready by inventorying stock and verifying receipt.

• Keep equipment operating by following operation instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling or sending for repairs as needed.

• Maintaining safe, secure, and healthy environment by following and enforcing standards and procedures; complying with legal regulations.

• Maintain patient confidence and protect operations by keeping patient care information confidential

• Serve and protect the health care providers by adhering to professional standards, policies and procedures, federal, state and local requirements, and JCAHO standards

• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

• Enhance health care practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to personal self and job accomplishments.

• Performing testing as trained by providers and providing reports to be interpreted for further treatment.

• Work with insurance companies for prior approvals or to find the treatments that were offered under client's current plan in order for clinician to make appropriate cost effective treatments for client.

• Ensure appropriate supplies were on hand, ordering and invoicing medical supplies according to office usage while keeping overhead costs as low as possible CMA

Westside Ob-Gyn Center, P.A. - Burlington, NC

September 2013 to September 2018