Sales Associate Store Manager
Resume:
Leah D Wendel
Columbus Ga *****
WORK EXPERIENCE
Small Business Owner
{Uniquely Yours}
Jan 2016-Present
I refinish Antique Furniture for other businesses and for my own profit. I build and design furniture based on customer desire and needs. It also includes home decor, candles & jewelry. My business is mostly online but I participate in craft events and build repor with local customers and have alot of referrals as well. This requires me to meet deadlines, stay organized and to analyze how much product im going to need for certain seasons so that I don’t fall behind. I take great pride in my creative mind and personal drive for success.
Citi Trends
919 E Main St. Suite A
Laurens, SC. 29360
Position: Store Manager 5/18-7/18
I took on a large task. I was assisting both stores at the time when I was asked to take over the Laurens store to restaff and Re-merchandise the entire store as well. Which took me a month, with 2 person coverage and a whole new staff. I used it to my advantage for hands on floor training for my new management and sales staff. As I was the only Manager during that time my duties were as follows: Opening and closing procedures, bank deposits and ordering change. Daily paper work, cashier which included all exchanges and returns.Layaway Inventory and cancellations, seasonal floors sets,interviewing,hiring and training new staff. Weekly Dm calls, Montly Lp reports,daily emails,scheduling 3 weeks in advance,receiving, processing and putting out freight within a week. Two shipments a week 40-140boxes per shipment.Meeting processing standards. Weekly signage walk through and replace.
Weekly Markdowns.Nothing in this store was scanned when I took over the 1.8million dollar store. I had the best markdown rate in the district as 0.0% to 2.2%. Training my markdown team was a success. I increased sales within just a few months by keep an organized well maintained store and training a great staff. With my efficient problem solving skills, creative thinking and compelling communication skills I was able to overcome the adversity of this problem store for the district.
I always had this store looking its best! “Grand Opening status”
Citi Trends
335 Hwy 72 Bypass NW
Greenwood SC 29649
Position: 1st Assistant Manager 01/18-5/18
Supervisor: Pandora-864-***-****
As first assistant my duties included but were not limited too; Maintaining a 3 million dollar store.
I was responsible for opening and closing the store and well as over at least 10 employees. Daily paperwork and deposits. Head Cashier approving all Refunds,Exchanges and Layaways, checking in and processing freight. Freight came three times a week and contained anywhere from 100-200 boxes.(300-600 a week) Management had a 4 box per hour rule and all freight must be cleared by the end of the week. Checked in processed the correct way and put out. All while training new associates in the process. I was also in charge of the shoe, jewelry and children's department. I helped with entire seasonal floor resets.As well as training new comers. I was responsible for layaway inventory and cancellations. I also assisted with Markdowns.
Dollar Tree Stores
Fort Campbell Blvd.
Clarksville, Tn. 37042
Position:Assistant Store Manager 7/12-4/13
Supervisor: Rachel
I was responsible for checking in and separating freight and getting it to the floor in a timely manner.
Cashier when needed and training new hires on the register. Making the Daily to-do list for associates.
Opening & closing the store and bank deposits.
Cato Corporation
1607 South Lumpkin Rd.
Columbus, Ga. 31909
DMIT 5/05-10/06 {now known as area manager}
Supervisor: Kay Mills
During this time, I was located in the DM’s home based store, I assisted her within her district due to expansion at the time. I helped run 3 to 4 different stores in the South Georgia/Alabama area.
I traveled to other stores to assist in Schedule making/hiring/training and managed up to 12 associates in each store and ran each store as if It was my own until it was running smoothly. This included shipment,markdowns,daily paper work and opening and closing duties and frequent travel.
I made sure the stores were in order and assisted with floor sets to insure they were up to standards for corporate visits. I also traveled around to different stores just to help with corporate visits, while still upholding and taking care of my home based store.
Also during this time I was part of a remodel and a store relocation that both had to be completed and set in two days time..
I attended conference calls and manager & marketing meetings within my district. Was part of
Cato Corporation
1607 South Lumpkin Rd.
Columbus, Ga. 31909
Position:Store Manager 10/04-5/05
I was Promoted to Store Manager on October 28th 2004. I had been with the company since May, 2002.
I was responsible for scheduling 10-12 people with allotted hours from home office.
I had to check shipment in weekly it averaged 150-800 boxes a week, then had to be processed and censored and to the floor in 24hrs.
I was responsible for all personal files and human resources, reading, reviewing and filing daily paperwork. Some others include floor sets, use of visual plan-o-gram, daily deposits, markdowns,store transfers, new hire process (orientation),networking,sales,last but not least delegating and being a teacher to my sales team to complete daily tasks to meet sales goals and credit requirements.
As soon as I took over the store I maintained a 80% and above on my monthly audits, I also received back to back 100s on our secret shop scores.
I always made my LY numbers and received my bonuses.
My staff and I managed to get the shrink down as this was a Target store. We brought it down 800$ within 6 months.
I always made it my staffs & I responsibility to maintain a clean and neat store and to always remember the customers come first.
Cato Corporation
1625 Bradley Park Drive
Columbus Ga 31903
Supervisor: Robbin Mitchell
Positions & Dates held
Co-Manager 03/04-10/04
1st Senior Assistant 12/03-03/04
1st Assistant 08/03-12/03
2nd Assistant 05/03-08/03
As the Co-Manager I was also the acting Store Manager at this time. I preformed the same duties as she would and sometimes assisted with the schedule making, I ran the store when the manager was out. I was over the accessories, home decorations and Jewelry departments. I was able to do the hiring, interviewing,and references. I was asked to assist and be apart of the corporate visits and at that time I met the RVP,SVP AND VP of the company. This was when I was praised and recognized for all my hard work and great ideas for the company.
I was fortunate to work in a TSM store and have her as a resource at all times.
As the 1st Assistant I would train all new associates. I was responsible for the plus department floors and walls and had to maintain all displays. I was also over accessories and mastered the Home Decor Department.I had also started a colorizing trend within the district for all lingerie departments, as my SVP started after a visit to our store. He was very impressed.
During this time I had to run the store for 4 months as the SM was out on medical leave. It was a great learning experience and I was able to show case my skills, so that I may get to the next level. I also had to take an API and every level of management and pass to even be considered.
When I rejoined the Cato Company they started me as a 2nd assistant.I was a key holder.I opened and closed the store and mainly focused on sales and customer service and keeping up with the cash wrap to ensure it stayed neat and organized for the customers and ringing them up in a timely manner. I did daily paper work and was over loss prevention policies and procedure. I was then assigned the home decor department by the manager and was to complete the task in-between the servicing of customers this is referred to as multitasking which in time I became extremely good at. I was promoted quickly based on my good work ethics and positive attitude.
ITS FASHION
Wade Hampton Blvd.
Greenville, SC 29609 {location closed}
Supervisor: Anne-Marie
Positions & Dates held
2nd Assistant 04/99-09/00
Sales Associate 04/98-04/99
2nd assistant duties were opening and closing,light paperwork, deposits,freight,floor sets,sales&cashier
Sales Associate duties were meeting sales goals, greeting customers,cash wrap duties, straighten the store keeping it neat and clean and maintaining the visuals through out the store, and helping with freight.
TRAINING PROGRAMS AND CERTIFICATIONS.
Customer First 101 Class/Customer First Procedures
Management Training Program
Store Management Certification
Supervision & Management Training
Visuals Class and Merchandising Class & Certification
Leadership & Team Building
Scanner Training
Stockroom Training
Pricing & Signing
Job Posting (Marketing) & Application screening Class
I went trough training at every level I was promoted and had to pass the API
EDUCATION
Greenville Senior High
1 Vardry St.
Greenville SC 29609
Completed 11th Grade
I maintained Honor Roll, a 2.8 GPA.
I was involved in Soccer,Track & Band.
Was part of Homecoming court my Junior year.
I did not finish due to Pregnancy
Tillinghurst Adult Education
Columbus, Ga.
I received my GED August 2003
Scoring with honors on my Science & English
During the month I attended school there I was involved with the Eagle Program.
I was nominated to run in a speech competition to be the speaker for the Governor of Georgia for a year. I won the County and regional competitions but received runner up in the state competition in Atlanta GA. This was a great experience and opportunity to speak up about how important education is.
Greenville Tech
Greenville SC (1999)
I took a computer Applications course and typing class. The class consisted of Microsoft word,Excel,Power Point, and Locust. I can type 75 WPM.
Kaplin University On-Line
Home Office,Fl USA
Starting Date 02/22/06
Bachelors in Science Business Administration and Management
Expected Graduation Date 08/08
didn’t finish-ended in 11/07
(Military Move & Pregnancy)
Auburn University
Auburn Alabama
1yr. Of Business Admin classes 04-05
(Relocation)
My Objective is to give the Company I work for 120%. I would be a good asset to your Company because I am a creative thinker & great problem solver. I create driving sales and have great work Ethic. I am dedicated and have compassion for retail and business management. I believe you have to love what you do to succeed in life and at your job. I would offer your company Structure, Organization,leadership,talent and profit. I am ready and willing to better myself and be an improvement to your company. I would meet all your expectations!
Gaps in Employment are due to Military Family Moves & Pregnancy {Military Spouse}2006-2016
A strong Business Reference is Mrs. Robbin Mitchell Atlanta Georgia 706-***-****
Other References include;
Scott Burch
Owner/Atlanta's Best Steering Column Repair
80 Hearthstone Dr.
Newnan, Ga.
Melissa Rubert
Counselor
Anderson, SC
*******@*****.***
Kim Hicks
Greenwood SC 29649
Co-Worker @Citi Trends
Greenwood/Laurens
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