Julia Tolliver***-***-**** (C)

e-mail: adtknj@r.postjobfree.com

Summary

• Product management: Deep experience in managing product requirements, market analysis, product adoption, and integrating with product development organization.

• Demonstrated knowledge and understanding of project management concepts, practices, standards, and processes. I have implemented changes to current practices and processes. Demonstrated excellent influencing, conflict management, and negotiation skill

• Solution Concept to Execution: Unique competency in translating business issues into customer solutions including opportunity identification, requirements development, software development management, delivery, support, and analysis.

• Innovative Application of Technology: Unique capability to understand capabilities of technology to solve a particular business problem or create business opportunity.

• Product development: Full lifecycle experience in scoping, designing, developing, deploying, and supporting enterprise scale business application and business intelligence software, using both waterfall and iterative development methodologies.

• Teaming and collaboration: Specialize in creating cross-functional, cross-organizational teams with the customer to identify, prioritize, and design solutions for business requirements.

• Strong quantitative analysis skills to lend insight to highly ambiguous and sensitive business problems.

• Strong project and team management skills on highly complex projects with rapid results.

• Advanced communication skills across all media: email, issue papers, presentations, web content.

Education

Southern University : BS, Accounting

Professional Affiliations and Industry Certifications Villanova University Master Certificate in Applied Project Management, Certificate of Achievement in Mastering Project Management, Certificate of Achievement in Essentials of Project Management. August 2011

People Soft PeopleSoft HCM certification in HR, Payroll, Benefits and Time and Labor PeopleSoft Applications

PeopleSoft Enterprise Financial Management, versions 7.5 -9.0

PeopleSoft Enterprise Human Capital Management, versions 7.5 – 9.0 PeopleSoft Modules

Financials

Accounts Payable Accounts Receivable Asset Management Bills and Routing Billing Commitment Control

Contracts Cost Management General Ledger

Grants Project Costing Inventory

EPM Budgeting

HCM

Workforce Administration Benefits Administration Base Benefits Payroll Time and Labor Pensions

Compensation Stock Administration ePay

Development Tools and Technical Skills

• Mainframe: COBOL, DB2

• Database: Oracle/SQL; MS/SQL, Visual Basic, MS Access

• Project Management Tools: Rational Software, Visio, MS Project, and ERWin

• Operating System: Windows NT, Unix/AIX, and DB2

• Data Warehousing (ETL): Informatica PowerMart, Ascential DataStage

• Business Intelligence: Business Objects, Cognos

• People Tools: Application Designer, Process Scheduler, Process Monitor, AE Data Mover, Tree Manager, Allocation Manager, BAM

• Reporting Tools: PS/Query, Crystal, PS/nVision, Cube Manager Work Experience

11/2017 to 12/15/2018

Charles Schwab

San Francisco

• Functional Resource- Worked on the analyses and design phase of the implementation. Julia worked with the business to define requirements and identify processes and gaps. Created functional specification documents in the areas of Job Openings, Candidate gateway, Applicant data and Recruiting security.

• In PeopleSoft Base Benefit Set basic benefits system architecture and manually enrolled employees and their dependents into the benefits system.

• Defined the tables you need to build your benefit programs.

• Manually enrolled employees and dependents into benefit programs.

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• Processed retroactive benefits and deductions.

02/2015to 09/11/2017

Oracle Corporation

Redwood City Ca.

Principial Consultant

• Functional Resource- Worked on the analyses and design phase of the implementation. Julia worked with the business to define requirements and identify processes and gaps. Created functional specification documents in the areas of Job Openings, Candidate gateway, Applicant data and Recruiting security.

• In PeopleSoft Base Benefit Set basic benefits system architecture and manually enrolled employees and their dependents into the benefits system.

• Defined the tables you need to build your benefit programs.

• Manually enrolled employees and dependents into benefit programs.

• Processed retroactive benefits and deductions.

• In PeopleSoft Benefit Administration automated eligibility checking and respond to Human Resource events that might impact benefits enrollment based on your eligibility and event rules.

• Administer multiple, simultaneous plan years, according to enrollment rules that you define.

• Defined and processed a variety of flexible credits, both general and plan-based

• Set up union code for the positions.

• Helped group related positions together for budgeting purposes.

• Set up test environments to duplicate customer problems, analyzed SQL trace results.

• Product Lead for General Ledger, Receivables, and Payables.

• Assisted customers in installing patches, fixes and workarounds for their issues.

• Provided support for functional and technical issues.

• Participated in Quality Assurance testing of new software releases.

• Trained and mentored new analysts.

05/07 to 02/07

Kaiser Eclipse Consultant Firm

Oakland, CA

• Business Analyst Gathered business requirements and prepared design documents for Budgeting and KP Quick Start Programs, creating documentation for S D&C. Concept Description, Solution Design, Requirement etc.

2014 to 05/07/2015

Florida A&M University

Tallahassee Florida

PeopleSoft Project Manager/Grants AR/BI

Environments Oracle Unix

Project Role: Project Manager/Functional Lead

Project Assignment Summary: Led the Implementation of Grants AR/BI

• Organizing and performing Fit-Gap Analysis

• Assessing ‘As Is” Process

• Assigning tasks to Consultants and prepared task charts

• Transferring technology skills to staff

• Writing Business Processes and Test Scripts

• Performing testing/Integrated, Prototype

2015-07/06/2013

PeopleSoft

Pleasanton, CA

PeopleSoft 9.0 Grants QA Testing

Project Role: QA Tester

Project Assignment Summary: Tested in Grant.gov demo database

• Tested R&R Forms Family

• Tested “Get Opportunity” Submission Application

2011to 2012

PeopleSoft 8.8 Sox Audit Project, Symantec

Cupertino, CA

Oracle and UNIX Environments

Project Role: Sox Auditor and Tester

Project Assignment Summary: Provided consulting support for Sarbanes-Oxley compliance requirements.

• Supported the drafting and redrafting of SOX documents to include processes flows, risk control matrices and test scripts.

• Worked with the business owners to identify their control structure.

• Identified and evaluated internal and audit controls.

• Supported SOX testing, and annual audit requirements in accordance with Symantec Sox documentation.

• Evaluated any deficiencies and worked with Business Team to remediate them. 2010 to 2012

Kaiser

Oakland, CA

PeopleSoft 8.8 Implementation, Healthcare

Environments Oracle Unix and NT

Project Role: Lead Business Analyst

Project Assignment Summary: Provided consulting on implementing an EPM/Budgeting, GL, Asset Management and Project Warehouse Strategy at a major health insurance company.

• Documented detailing ODS, Warehouse and Data mart, Security, Configuration, Architecture, and Archiving.

• Worked on the Business Process Design and Scope document for Kaiser’s Release One of PeopleSoft EPM.

• Worked on the Reporting Strategy

Operational reports or Queries generated from transactional tables in the financial system (FTS) Analytical Reports generated from EPM using Cognos ReportNet and/or PowerPlay Tools Helped create the ability to report analytically from the EPM warehouse Allocation by the ABC

• Gathered business requirements and prepared design documents for Budgeting, Asset Management, General Ledger and Project Costing.

• Create Scope documents, Specifications and Configurations for Budgeting/EPM, General Ledger, Asset Management and Project Costing.

• Cleaned up all document requirements in Caliber. 2009 to 2010

New Jersey Turnpike Authority

PeopleSoft 8.8 Financial Implementation, State Agency Oracle/ DB2 with NT and UNIX

Project Role: Lead Consultant

Project Assignment Summary: Project Costing Lead on implementation of General Ledger, Payables, and Receivables.

• Lead the interface development with the current legacy systems for data conversions and integration.

• Conducted requirements gathering and Business Process documentation for each module.

• Developed the right technology for the interfaces depending on the volume and business rule of the data.

• Developed and managed application code, SQR, user interface, Component Interfaces, Integration Broker and File layouts.

• Provided hands-on management and mentoring of the Functional team.

• Worked with users and system integrators to review customization requests and suggest alternatives.

• Wrote and developed training and course materials on GL, and Commitment Control for over 600 users at the agency.

Siebel

2008 to 2009

San Mateo, CA

PeopleSoft 8.8 HRMS, Software Company

Project Role: Lead Consultant

Project Assignment Summary: Lead consultant for system testing.

• Performed System and Control testing on PeopleSoft HRMS, Siebel, and other 3rd party applications.

• Verified interfaces, configuration, and system controls in preparation for Sarbanes-Oxley audit.

• Documented IT policies, processes and procedures for network operations, data center operations, and change control.

• Identified process weaknesses and prepared corrective action recommendations. 2007 to 2008

Verizon Wireless

Folsom, CA

PeopleSoft Financials 8.4 Implementation, Telecommunications Company Oracle, DB2 with UNIX and NT

Project Role: Financial Team Lead

Project Assignment Summary: Project Team Lead for implementation of Receivables, Payables, General Ledger, Budgets, and Asset Management.

• Lead the interface development with the current legacy systems for data conversions and integration.

• Managed and provided knowledge transfer to the technical team.

• Worked with users and system integrators to review customization requests and suggest alternatives.

2006 to 2007

Stratex Networks

San Jose, CA

PeopleSoft 8.4 HRMS Implementation, Telecommunications Company Oracle NT and UNIX

Project Role: Project Manager

Project Assignment Summary: PeopleSoft Project Manager, responsible for implementation of PeopleSoft HRMS applications HR and Benefits. Tracked the project progress and managed expectations through successful project completion, and provided contingency plans to assure project objectives were met.

• Worked with People Tools (V.8x), PeopleCode (V.8x), Security, Query, Process Scheduler, services modules, Crystal Reports (V.8), SQL / SQR, Workflow, Oracle (8x), Microsoft SQL Server 2000, FTP.

• Managed a team of professional consisting of, HR staff members, PeopleSoft trainer and three PeopleSoft Consultants.

• Assisted in the development of various implementation strategies, such as Testing Strategy, Training Strategy/Plan, Business Process Reengineering Strategy/Plan, Rollout Strategy/Plan, Application Configuration Strategy/Plan, Cutover Plan, etc.

• Participate in all business process reengineering and fit/gap sessions to ensure that reengineering and configuration decisions were made in the best interest of Stratex Networks.

• Analyzed and reviewed all requests for customization to ensure that the customization request adheres to Stratex Networks. Stratex did very little customization.

• Created 5 different environments, Production, Test. Demo, Training, and Development. Backup and restore of all databases weekly. Install all updates and fixes to each database.

• Worked with HRMS team to setup security for all applications.

• Worked with HRMS with all the data templates to ensure the data transferred to the tables correct.

• Set up Base Benefit and provided production support to the Base Benefit team. 2005 to 2006

Evolve, Corp

Emeryville, CA

Software Company, Senior Software Engineer

• Managed the implementation of PSA applications for major customers (Sun Microsystems, Novell, and EDS). Supported customers in Production.

• Analyzed business requirements, systems and data conversion, and data integrity.

• Full product installation including configuration of Oracle, Sybase, Microsoft SQL Server, Windows NT, Windows 2000, and UNIX.

• Prepared functional and technical specifications and tested application code.

• Provided technical support via telephone, internet, and email. 2004 to 2005

Niku

Redwood, CA

Software Company, Technical Support Group Manager

• Technical Support Group Manager. Focused team on rapid troubleshooting and resolution of client issues.

• Reorganized and staffed technical support team, integrating it with larger customer support group. Developed support policies and Quality of Service agreements.

• Reduced average work backlog from 30 days to 0.5 day

• . Worked with customer support group to identify and provide customer self-help mechanisms through knowledge base.

• Performed root cause analysis of recurrent support issues with development, deployment, and client management teams. I

• Identified software performance issue and provided solution that improved performance more

• than 10,000%, ensuring software operational acceptance by key clients. 2003 to 2004

PeopleSoft

Pleasanton, CA

Software Company, Production Support Analyst

• Provided technical support to customers as an analyst within PeopleSoft’s Global Support Center.

• Product support for Payroll and Time and Labor 7.5 -8.8

• Set up test environments to duplicate customer problems, analyzed SQL trace results.

• Product Lead for General Ledger, Receivables, and Payables.

• Assisted customers in installing patches, fixes and workarounds for their issues. Provided support for functional and technical issues.

• Participated in Quality Assurance testing of new software releases.

• Trained and mentored new analysts.

2002 to 2003

Oracle

Redwood, CA

Software Company, Senior Technical Analyst

• Lead analyst for Oracle "Gold" customers including, Sun Microsystems, Cisco Systems, AT&T, Motorola, Hitachi, Etc. All customers were live. Supported customers in Production.

• Supported Oracle Financial applications: Account Receivable, Account Payable and Oracle General Ledger.

• Furnished solutions to data corruption using SQL plus Created SQL scripts internally to detect and fix data corruption.

• Performed Quality Assurance testing on new products. I analyzed core dumps using Oracle Tools.

• Participated the Beta testing of new releases.

• Mentored incoming Technical Analysts.

2001 to 2002

Computer Associate

San Jose, CA

Software Company, Senior Analyst

• Lead Analyst for ACCPAC PLUS modules, Job Costing, US Payroll and Canadian Payroll. Support for all other ACCPAC PLUS PRODUCTS Financial Application.

• Supported customers in Production.

• Wrote course material.

• Participate in the Beta testing of new releases.

• Provided technical support for software and hardware related issues.

• Performed Quality Assurance testing.

• Assisted with documentation for software revisions.

• Developed training materials and provided classes for Qualified Installers, Dealers and Analysts.

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