Customer Service Security Officer

Glenn Sutton

Auburn, GA *****

(***) *** - ****

***********@*****.***

Profile

I’m a highly motivated individual, a self-starter. I have extensive customer service skills. All of my previous employment is, in one aspect or another, customer service oriented. I also possess extensive Security/Loss Prevention skills, due to a lengthy background in those fields. I’m a fast learner, possessing the ability to rapidly learn, and retain, new skills.

Skills Summary

•Security/Loss Prevention

•Report Preparation

•Written Correspondence

•General Office Skills

•Computer Literate

•Customer Service

•Machine/Ride Operator

•Sales Associate

•Transportation Specialist

•Dispatching Skills

•Construction Skills

•Personal Care Assistant

•Auxiliary Police Officer

•Short Order Cook/ Culinary skills

Professional Experience

SECURITY/LOSS PREVENTION

•Worked with closed-circuit TV systems, as well as foot and vehicle patrol of various different accounts, both as an armed, and an unarmed officer.

•Trailer and Container Security.

•Patrol Officer for special events conducting crowd control.

•Liaison between Secret Service and employer for Vice-Presidential visit to Westminster, CA.

•Trained in several different forms of Martial Arts and Self Defense.

•Qualified in radio procedure, including 10-Code and Phonetic Alphabet.

•New York City Auxiliary Police Officer Jan. 87 to Mar. 88

DRIVER / TRANSPORTATION SPECIALIST

•Transported medical patients and equipment to various locations:

•Regular wheelchair assistance and operated stretcher equipped vehicle.

•Towing Operations qualified for several varieties of vehicles:

•Wheel lift, Flatbed and Sling qualified.

•Experienced in accident, water, and rollover recovery.

CUSTOMER SERVICE / SALES EXPERIENCE

•I have over 2 years’ experience as a cashier in a convenience store and retail environment.

•Held NV T.A.M. Card (Techniques of Alcohol Management)

•Held NV Health Card, to sell food.

•Held NV Non-Gaming Card, for paying out on slot machines and video poker machines

•As a Personal Care Assistant, I handled various daily household duties for the client:

•Duties included cooking meals, general housekeeping, laundry, grocery shopping, as well as escorting the client on trips outside the home, and seeing to her personal security.

Employment History

Gardaworld Security – Atlanta, GA

Security Officer – November 2021 – Present

American Security of Greenville, LLC – Jefferson, GA

Security Officer – September 2019 – November 2021

Lyft

Driver: October 2018 – September 2019

Lowe’s Home Improvement – Suwanee, GA

Customer Service Associate: Mar. 2018 to Jun. 2019

Express Employment Services – Braselton, GA

Warehouse worker: Oct. 2017 to Mar. 2018

Mrs. Marion Barber - Las Vegas, NV

Personal Care Attendant: Aug. 2012 to Oct. 2017

Education

Costa Mesa High School – Costa Mesa, CA

Graduate, 1986

Cal State Dominguez Hills, Rio Hondo Campus – Dominguez Hills, CA

CA P.O.S.T., P.C. 830.2 Certificate, (Peace Officer Standards and Training, Penal Code 830.2)/Powers to Arrest, 1989

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