ALICIA ARD
***** ** **** ****** *****: *********@*****.***
Summerfield, FL 34491 LinkedIn: www.linkedin.com/in/aliciaard
SUMMARY
Highly accomplished, self-starting individual with 18 years recruiting experience and 10 years dedicated exclusively to healthcare recruiting. Process driven individual comfortable with high volume recruiting needs. Exceptionally fast learner with excellent problem solving abilities. Recognized for leadership and professionalism along with strong verbal, written, and interpersonal communication skills. Dedication and focus on achieving personal and company goals, while ensuring client satisfaction.
SKILLS PROFILE
Proven success in recruiting including locating, screening, interviewing, and placing top candidates in hard-to-fill positions. Emphasis on healthcare recruiting, including physicians and other providers.
Advanced Human Resource experience related to Employee Relations, Training & Development, HR Procedures & Laws, Problem Resolution, Orientation & On-Boarding, and Recruiting & Retention
Skilled problem-solver that uses logic and reason to solve all problems in a clear, calm manner
Experienced in multi-state recruitment
Knowledge of HRIS and applicant tracking systems including iCIMS, Taleo, HRlogix, ETime, Payforce, TimeForce and PCR. Advanced user of Microsoft Word, Excel, PowerPoint, SharePoint, and Access. PROFESSIONAL EXPERIENCE
Consulate Health Care Maitland, FL
Regional Recruiter August 2018 – Present
Regional Recruiter over multiple states responsible for providing a strategic partnership with Operations and Human Resources in the development, implementation and management of Recruitment initiatives. Provide innovative recruiting efforts for regional, executive leadership, direct care and support positions with the creation and implementation of new ideas and concepts that continually improve systems and processes to achieve superior results.
Work collaboratively with hiring managers in to provide the highest level of customer service.
Partner with the Regional Vice Presidents of Operations to identify and problem-solve recruiting/retention obstacles in the areas of turnover, market conditions, management challenges and specific issues.
Assist in mentoring and training Team Recruiters on developing and maintaining successful operational partnerships and “best practices.”
Scheduling, coordinating, and facilitating phone interviews and face-to-face interviews with potential candidates.
Continuing to build strong relationships and maintain consistent contact with multiple hiring managers and top decision makers.
Post jobs internally and externally utilizing various sites and social media components, as well as utilize cutting edge sourcing techniques to entice passive candidates.
Ensure all job seekers and applicants are timely and properly recorded/dispositioned within the Applicant Tracking System (ATS), iCIMS.
360 Healthcare Staffing (Medical Solutions) Tampa, FL Executive Recruiter December 2014 – August 2018
Executive Recruiter responsible for the creation and utilization of recruitment strategies in order to achieve business objectives related to healthcare and medical staffing services. Manages non-traditional and area-specific recruitment strategies for hard-to-fill positions within budget expectations.
Utilizes internet resources, job boards, bullion searches, direct mail, referrals, classifieds, and state licensure lists to procure qualified candidates for open positions
Successfully manages between 12 and 18 open positions including searches for Executive Directors, Nursing Home Administrators, Directors of Nursing, Dieticians, Registered Nurses, and Nursing Unit Managers and MDS Coordinators
Cold-calling totaling between 50 and 75 calls per day, while updating active candidates on any developments
Evaluates and screens candidates to ensure qualifications and match with client organization
Works directly with Executive Directors and Nursing Home Administrators to establish relationship and drive communication to obtain an understanding of open positions
Assists in the training and orientation for all management staff related to recruitment practices
Records and updates all candidates in a timely manner within the Applicant Tracking System Provenir San Antonio, TX
Healthcare Recruiter April 2013 – November 2014
Team leader responsible for recruiting candidates for clients in healthcare and life sciences organizations. Created and implemented effective physician recruiting strategies while utilizing the company’s applicant tracking system (PCR), conducting searches on multiple sourcing platforms, networking, and cold-calling of candidates. Managing multiple hard-to-fill positions simultaneously.
Daily cold-calling in excess of 125 calls per day in addition to creating motivational phone call challenges with other recruiters to build team cohesion
Recruited and screened qualifying physicians and other mid-level providers for primary care and hospitalist opportunities across multiple states
Team leader and manager for a group of 8 recruiters focused on ensuring successful recruitment strategies and all priorities are met on a daily basis
Trained new team members on recruitment procedures, including proper phone interview techniques, appropriate note-taking during phone interviews, and correct documentation in the HRIS system
Responsible for updating external job boards for physician and mid-level openings USr Healthcare San Antonio, TX
Healthcare Recruiter November 2012 – April 2013
Expert recruiter responsible for full life cycle recruiting for all hospital staff members in a 244-bed facility. Recruited for open medical provider positions and other non-clinical positions. Managed hiring process by coordinating internal and external job postings and reviewing qualified candidates. Demonstrated strong leadership qualities related to relationship-building and working with divers groups at varying corporate levels.
Expert in sourcing and interviewing candidates, extending employment offers, and on-boarding associates
Utilized job boards and other technical tools for non-traditional recruitment methods
Worked collaboratively with hiring managers to provide the highest level of customer satisfaction
Attended frequent management meetings to provide comprehensive updates and ensure recruitment efficiency
Created new ways to attract potential candidates and followed up with them throughout the hiring process DaVita San Antonio, TX
Healthcare Recruiter April 2010 – November 2012
Recruited and managed as many as 70 open positions simultaneously. Sourced and phone screened appropriate candidates, scheduled interviews, and coordinated with hiring managers to fill open positions in a timely manner.
Reviewed and managed qualified candidates in DaVita’s internal applicant tracking system (Taleo), while also utilizing external sites for job boards and postings
Planned, organized, and carried out numerous open houses and job fairs across San Antonio
Built strong relationships with hiring managers to ensure exceptional service as a strategic business partner Taylor, Bean & Whitaker Mortgage (June 2004 – August 2009) Ocala, FL VP of Trade Operations October 2007 – August 2009
Provided daily settlement reports, allocated tapes and confirmed trade ticket information with counterparties to ensure accuracy, and worked closely with the Mortgage Traders. Reported to the Treasury Department of the government on a daily basis to provide cash flow information
Allocated conventional and governmental mortgage loans on a daily basis and ensured all guidelines were met
Managed and trained a staff of six front and middle office employee
Researched and resolved issues with counterparties at bond settlement to confirm a flat position
Developed streamlined processes in order to improve reporting accuracy, reduce errors, and save time on daily reporting and counterparty communication
Human Resources Generalist June 2004 – October 2007 Assisted department managers with employee disciplinary issues, including putting in place appropriate action plans and when necessary, carrying out the termination of the employees. Interviewed job applicants, conducted new employee orientations, ensured compliance, and organized new hire paperwork.
Remained informed of all state and federal regulations and law changes to ensure company compliance
Created statistical reports and analyzed the data in order to provide recommendations on strategy improvements
Key player in the implementation of the HRIS system Payforce and managed the records for 2500 employees
Implemented the timekeeping system Enterprise eTime and managed all employees within this system Ellison Meat Company Pipestone, MN
Human Resources Manager July 2002 – May 2004
Managed, coordinated, and supervised entire recruitment process, new employee orientation, Affirmative Action Plan tracking, and employee termination paperwork. Maintained records and compiled statistical reports concerning personnel-related data, such as employee hires, transfers, performance appraisals, and absentee rates.
Supervised benefits administration including 401(k), flex spending accounts, group health and life insurance, COBRA compliance and long-term disability
Processed Worker’s Compensation first report of injury and acted as a liaison between the worker’s compensation carrier, medical provider, and the employee
Reviewed all unemployment claims to determine possible eligibility for unemployment compensation benefits EDUCATION
College of Central Florida, Ocala, FL
San Antonio College, San Antonio, TX