Social Worker Crisis Counselor

DEIRDRE FARLEY, LMSW

Phone 646-***-****

E-mail: **********@*****.***

https://www.linkedin.com/in/deirdrefarley/

PROFILE Experienced Social Worker, Manager and Team Leader with a strong commitment to serving the needs of disadvantaged youth and adults. These include: mentally ill, chronically medically ill, developmentally delayed and mandated clients as well as special needs populations such as survivors of domestic violence, homeless and MICA’s. Demonstrated capacity to assess complex situations and formulate treatment plans among challenging populations, as well as managing multiple multifaceted program details. Highly motivated, quick learner and works well in teams.

EDUCATION MASTERS OF SOCIAL WORK, NYU School of Social Work, NYC: 2005-2006

EXPERIENCE

Social Worker, Level I, NYC H+H, Queens Hospital Center, 10/17-present; Promoted to Level III 10/2018

Screen admitted patients to determine if social work services are indicated

Conduct psychosocial assessments of patients to determine needs during hospital stay and post discharge

Provide counseling to patients and their identified loved ones, with an emphasis on adjustment to illness, emotional issues and current stressors

Participate in interdisciplinary rounds and coordinate with interdisciplinary team members to provide comprehensive care and discharge planning for the patients

Serve as an advocate, educator and liaison for patients

Assist in securing placement for patients; including SAR, long term/short term custodial care, inpatient substance abuse treatment

Provide referral information and connect linkages to public agencies and community resources

Document patient interaction and follow up in EPIC EHR

Attend unit and departmental meetings and trainings

Provided Discharge Planning coverage for placement referral process

Provided assistance with onboarding new staff and educating other disciplines on SW role

Clinical Director, New Horizon Care Coordination Health Home, Community Clients, 9/15-7/17

Plan, direct and organize all clinical activities. Create training topics/workshops for continued education

Provide clinical supervision and evaluate over 50 care coordinators, unit supervisors and support staff. Provide daily guidance to staff. Provide clinical consultation for Intake and Outreach departments

Coordinate with clinic directors, therapists, business development and outside agencies to grow program and agency’s mission

Interview, on-board, train, educate and coordinate staff. Set up schedules and coverage of multiple service areas. Plan and manage how services will be delivered

Implement new standards and protocols to promote productivity, growth and high levels of service. Work closely with QA staff to ensure clients are being seen on monthly basis, core/billable services are being performed and charting documentation is in compliance

Provide crisis intervention and instruction for client specific needs

Assist in preparation of Health Home and State audits. Ensure compliance with each Health Home’s standards of care and create workflow which complement them

Psychiatric Social Worker Mobile Crisis/Parachute NYC, Visiting Nurse Service of New York, NYC,

9/13-8/15

•Provide in-home rapid mental health assessments and services to patients who are experiencing psychiatric and psycho-social crises

•Provide referrals and linkages to appropriate service providers

•Make weekly scheduled home visits and provide short term treatment until linkages are attained

•Collaborate with outside agencies such as ACS, APS, treating physicians, outpatient clinics and alternative school settings to provide coordination of care for patients

•Provide information and consultations to other community agencies and disciplines

•Provide Needs Adapted Mobile Crisis Services for participants in the NYC Parachute Program

•Conduct network meetings with patients, families and identified supports

•Transport and hospitalize patients when unable to safely remain in the home

Crisis Counselor, Project Hope, Visiting Nurse Service of New York, NYC, 12/12- 9/13

•Conducted outreach, counseling, and education in communities affected by Hurricane Sandy

•Provided survivors with information and education about typical reactions, effective coping strategies, disaster related resources and necessary referrals, as well as assisting them in accessing services

•Used SPR Skills for Psychological Recovery to assist survivors with rebuilding and recovering

•Worked onsite at NYC Disaster Recovery Center and interfaced with other agencies to aide in providing survivors with services and support

•Conducted informational and therapeutic groups with affected residents of various ages within the community

•Built relationships with community organizations, faith based groups, and local agencies

Social Worker, Jewish Board of Family and Children Services, NYC, 3/07-12/12

•Provided crisis intervention, case management, individual and group counseling for survivors of domestic violence and their children in a Tier II D/V family shelter

•Screened possible intakes and oriented new residents upon arrival

•Advocated for and educated clients about their rights as survivors of domestic violence

•Collaborated with outside agencies such as ACS, HRA, legal and mental health agencies to provide optimal services and assistance to clients

•Made referrals to public assistance, housing and other support-related agencies

•Served in the capacity of Administrator, when necessary

Professional References:

Dr. Ryan A. Quirk (cell) 347-***-****/(work cell) 216-***-**** email: ******@***.***

Florence Chen, LMSW, Supervising Social Worker NYC H+H (cell) 347-***-**** email: *************@*****.***

Linda Nelli, LMFT, Clinical Manager (cell) 347-***-**** email: ********@*****.***

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