Customer Service and Banking Associate

**** ***** **** **** * • FORT PAYNE, AL *****

PHONE 256-***-**** • E-MAIL *********@*****.***

SARAH ELIZABETH POSEY

OBJECTIVE

I would like to obtain a career where I can best use my over 17 years of public experience in a company that is exciting and accommodating to the needs of its clients and employees.

EDUCATION

1997 - 2001 Sand Rock High School Sand Rock, Al

High School Diploma

Graduated with honors from Beta Club and National Honor Society

2001-2003 Gadsden State Community College Gadsden, AL

No Degree Obtained

WORK EXPERIENCE

2021-present PNC Inc

Universal Branch Banker

Responsible for excellent customer service in all aspects of banking needs from deposits, payments, cashing checks to processing/closing loans and opening account and everything in between. Knowledgeable in all Microsoft Office applications. Great at multi-tasking, proficient with 10 key adding machine/calculator, and am very detail oriented. Tasked with scheduling appointments for myself and other bankers as well.

2006-2021 BBVA Fort Payne, Al

Senior Branch Associate

Responsible for taking in large deposits brought in by local businesses, counting large cash amounts, drawer balancing, counting out change orders for customers. Responsible for answering phones and transferring calls to correct mailbox. General computer skills such as typing and knowledge of Microsoft Word and Excel. Customer Service skills such as calling customers by name and taking care of their needs. Extensive knowledge of rules and regulations associated with banking, banking procedures, bookkeeping, and financial analysis.

2002-2006Cracker Barrel

Server/Cashier Trainer

Responsible for overall customer satisfaction, general monetary transactions, and teamwork.

2001-2002Transportation Safety Technologies

Laborer

General labor responsibilities. Working with heavy and lightweight machinery.

1999-2001Wal-Mart

Cashier

General customer service, monetary transactions and cash balancing

REFERENCES

Personal

Pam Bailey Simpson 256-***-****

Dr. Joleen Gorman 256-***-****

Dana McIntire 256-***-****

Doris Watson 256-***-****

Christina Jolley 256-***-****

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