Language Teacher Relations Manager

Rodolfo Aldana

Windcrest, TX ***** 240-***-**** ****.******@*****.***

OBJECTIVE

To obtain a challenging teaching position that will allow for personal growth while also allowing me to help children learn and obtain the education they deserve.

QUALIFICATIONS

Worked past eight years at Hillcrest Elementary with more than fifteen years of management experience prior to that. Excellent leadership skills created and honed in the US Army, Home Depot, and CarMax. Excellent interpersonal and problem resolution skills. Works well with administration, parents, and children.

WORK EXPERIENCE

Charter Communications (Spectrum)

Business to Business Sales

2/2022 – 6/2022

Contacted new and existing business owners regarding their telecommunication needs

Hillcrest Elementary

Instructional Assistant/ /ELL Math and Language Teacher

11/2013-09/2021

Taught Summer School for 3rd and 4th grade ELL students

Provided intervention in math for more than 100 Pre-K and Kindergarten children

Worked with Pre-K and Kindergarten ELL students on alphabet and site words

Presented seminars for Latinos on American culture and education

Provided communication for parents who were unable to speak English (Spanish and French)

ELL Examiner for incoming Pre-K and Kinder students

Helped with children who had behavior issues

Helped teach Math and English in upper grade classes (3-5) with children unable to speak English

Partners Remodeling

Owner

9/2011-10/2013

Consulted with potential customers and provide written detailed estimates

Procure Materials required for project

Project Management

Subcontractor Coordination

Frederick Motor Company, Frederick, MD

Sales Manager/Internet Manager

12/2010-9/2011

Helped consultants develop relevant skills to achieve sales goals

Established internet procedures that have increased sales by 65%.

Executed various management duties to include floor manager and customer relations manager

Obtained customer feedback and responded to customer complaints

Opened and closed store per schedule, providing management coverage for entire store in absence of general manager

Communicated and worked with other functional departments as it related to safety, security and team building

CarMax (Rockville and Laurel Toyota), Maryland

Sales Manager

9/2006-12/2010

Managed a team of sales consultants, training and coaching them to be successful sales consultants.

Executed various management duties to include floor manager, finance driver, customer relations manager

Obtained customer feedback and responded to customer complaints

Opened and closed store per schedule, providing management coverage for entire store in absence of general manager

Oversaw employee purchases and un-funded purchases

Participated in planning, administrative, and human resource meetings

Gathered, analyzed and presented team performance and sales results to general manager

Communicated and worked with other functional departments as it related to safety, security and team building

Minimized losses by adhering to Asset Protection Policy and following the Risk Management Policy

Tractor Supply Company, Inc., Hanover, PA

Store Manager

10/2004-7/2006

Increased sales and revenue by more than 6.5% in first year (exceeded $5million), increased store profit margin by more than 6% over previous year, exceeded sales and profitability objectives

Reduced shrink by more than 1.2% from previous year

Managed controllable expenses, operational controls, inventory, profit & loss controls, inventory controls, cost analysis, goal setting

Handled employee relation issues (Payroll, new hire orientation/training, interviewing/firing, improve turnover, scheduling, manage labor costs, etc.)

Facilitated in-store training for employees

Supervised community relations programs, customer loyalty and customer satisfaction programs within the store

Peterson's Flooring, Frederick, MD

Field Manager

1/2004-9/2004

Responsible for completion of all flooring product installation projects (commercial and residential)

Directed all field operations and managed more than 15 installation crews

Developed in-house training program for employees to ensure latest industry standards were followed

Ensured correct product/technical information was provided to customers

Responsible for follow-up and resolution of all customer issues/problems

Managed product inventory, working with all industry vendors

Home Depot, Inc., Frederick/Gaithersburg, MD

Department Manager

7/1994-12/2003

Managed (floor & wall and paint) departments with inventory and budget of more than $4 million

Increased sales revenue more than 10%, consistently beating departmental forecasted plan

Decreased shrink in specified departments by 1-2% annually

Managed a staff of more than 45 employees; providing direction and training, performance assessments, constructive feedback, staffing schedules, and resolving conflicts

Adept in the innovative and profitable presentation of products

Specialist in cost and inventory control

Interacted with customers, providing exemplary customer service, resolving customer complaints as needed

United States Army (Belgium, Kansas, South Korea, Germany)

Military Police Investigator

1981-1991

Followed up with investigation of incidents involving Military Police on the assigned base, cases involved domestic dispute, child abuse, thefts, etc.

Provided personal security for the commander of the Supreme Headquarters Allied Powers Europe (SHAPE), General John Galvin, when he was in residence in Mons, Belgium

Worked in the undercover narcotics unit while stationed at Camp Red Cloud, South Korea, helping to dismantle the distribution of drugs to Army personnel on base

Performed supervisory security duties at a top secret nuclear weapons depot in Germany.

EDUCATION

Hood College, Frederick, MD

BA in Education, 2014

Frederick Community College, Frederick, MD

AA, 1994

SKILLS/TRAINING

Subaru Certification Training

Ford Certification Training

Toyota Management Certification classes

Toyota EXCELL Training

Knowledge of Microsoft Project, Microsoft Office, WordPerfect 6.1, and Excel

Fluent in English/Spanish/French

Conversational Italian, German, Russian

Home Depot Management Classes : Professional Selling, Flooring Information and Installation, Staff Management

OSHA Certification

REFERENCES

Available upon request

Contact this candidate