Customer Service Representative
Resume:
WORK EXPERIENCE
Personal Shopper
Amazon/ Whole Foods - Philadelphia, PA
July 2018 to Present
Shopping for customers groceries
Recruiting Assistant
US Census Bureau, US Department of Commerce - Philadelphia, PA September 2019 to October 2020
Light Filing, Answering phones, assisting prospects to apply for varies of Census employment opportunities,assisting food pantry participants and by standers with Census Questionnaires upon a IPAD or the participant mobile device, recording my time and varies information upon a IPAD, upon a daily basis Seasonal Tax Preparer
Okojie & Associates - Philadelphia, PA
December 2008 to April 2018
Responsibilities
Greeting clients, preparing clients taxes, light filing, answering phones, preparing and printing clients checks, and answer any questions clients had about the upcoming tax year upon a daily basis Accomplishments
Meeting new clients, learning about different tax laws upon a daily basis Skills Used
Customer Service, Typing, Filing, and helping different clients with new tax laws Customer Service Representative
People Share
June 2016 to March 2018
Answering phone's, light filing, answering providers questions upon a daily basis ( Aarp/Optum) Warehouse Worker
KISHA
MCHENRYMITCHELL
Philadelphia, PA 19143
*********@*****.***
Amazon/ Whole Foods - Langhorne, PA
August 2017 to September 2017
Picking and placing freight where it need to go
Retail Assistant
Primark - King of Prussia, PA
September 2014 to June 2016
Responsibilities
Greet customers, ringing up upon a register, accepting cash or credit card payments toward purchases upon a daily basis Accomplishments
Learning more about the business and up to date fashion Skills Used
Cashier trained
Customer Service Representative/Call Center
Corporate Call Center, Inc. - Blue Bell, PA
September 2015 to December 2015
Answering phone's, filing claims for providers, answering clients questions about there healthcare, processing clients payments toward there healthcare premiums, accepting credit or debit card, and bank and savings account information payments toward healthcare insurance premiums upon a daily basis Cashier/Customer Service
Target - King of Prussia, PA
July 2014 to October 2015
Responsibilities
Greeting customers, ringing up upon a register, accepting cash, credit card, and check payments toward purchases, assisting guest with purchases toward the exit upon a daily basis Accomplishments
To treat everyone with the up most respect and be able to help out where ever I can Skills Used
Expert Customer Service
Call Center Representative
The Results Companies - Blue Bell, PA
September 2014 to December 2014
Responsibilities
Answering phones, inputing customers information in and helping them out with making the right healthcare choices and being able to help the customers with any questions that they may have about making the right health care choices for this up coming year upon a daily basis( Blue Cross and Blue Shield/High Mark) Accomplishments
By helping the customers pick the right healthcare upon a daily basis Skills Used
Being able to input the right information from the client or just to update the customers information for healthcare for the upcoming year upon a daily basis
Cashier
Walmart - Philadelphia, PA
April 2009 to October 2014
Responsibilities
Greeting customers, ringing up upon a register, accepting cash or credit card payments towards purchases, restocking the store with merchandise during downtime upon a daily basis Accomplishments
Meeting different celebrates, learning different languages, and meeting different people from different parts of the country Skills Used customer service and cashiering
Cashier/Food Preparation
Stellar Partners LLC - Philadelphia, PA
August 2010 to February 2013
Responsibilities
Greeting customers, ringing up upon a register, accepting cash, credit card, meal vouchers, or travelers check payments towards purchases, preparing different salads and sandwiches, refilling tea, lemonade, fruit punch and coffee containers, preparing varies of breakfast foods upon a daily basis Accomplishments
Meeting new people from different parts of the country, learning different languages, meeting different celebrities upon a daily basis
Skills Used
Customer Service, Food Prep, Cashiering, inventory count of spoiled food every two hours Cashier / Food Prep
Leptit Bistro - Philadelphia, PA
January 2010 to May 2011
Responsibilities
Greeting customers, ringing up upon a register, accepting cash or credit card payments towards purchases, restocking the store with merchandise, teaching the new employees about the job and supervising them the does and dont's of the job upon a daily basis
Accomplishments
Meeting new people from different parts of the country, meeting different celebrities, and learning different languages upon a daily basis
EDUCATION
High School Diploma
Malcolm X Shabazz High School - Philadelphia, PA
1990 to 1994
SKILLS
• Customer Service, Call Center
• Time management
• Data entry
• Sales
• Customer service
• Tax Experience
• E-Commerce
• Accounts Payable
• Typing
• QuickBooks
• Bookkeeping
• Accounts Receivable
CERTIFICATIONS AND LICENSES
Forklift Certified
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