Data Entry Medical Billing

ADRIANE BELL

Birmingham, AL ***** Cell: 205-***-**** Home: 205-***-**** ************@*****.***

Detail-oriented quality control specialist with proven record of accuracy and efficiency. Strong work ethic and organizational capabilities. Varied experience in business office automation, administrative assistance, medical billing and coding, office management, and data entry. Able to work independently with minimal supervision or with a team.

EDUCATION

Associate in Business Office Automation Herzing College – Birmingham, AL

Medical Billing and Coding Certification Virginia College – Birmingham, AL

Nursing Program Lawson State Community College – Birmingham, AL Some college

RELATED SKILLS

Customer Service

Communication

Office Equipment

Office Administration

Multi-line phone system

Microsoft Office Suite

Data Entry

Medical Terminology

ICD-9, CPT, HSPCS codes

Certified Patient Account Representative (CPAR)

WORK EXPERIENCE

Quality Control/Process Associate II

Fidelity Investment Services – Birmingham, AL 01/2012 to 07/2022

Processed government forms using DocXP and guidelines set forth by FRTIB Board for civilian and military personnel

Verified and keyed participant’s information, such as census information, account numbers and requested changes by participant

Accessed government data base using AG and PSR to process residential and general loan requests, hardship withdrawals, age-based withdrawals, loan payments and changes to loan payments

Handled and processed confidential and sensitive information in timely manner

Identified, researched, and resolved problems, and took necessary actions to balance differences within support service systems and accounts

Recorded and tracked errors for training purposes for data entry associates

Sales Assistant/Administrative Assistant/Customer Service Representative

Wells Fargo Advisors – Birmingham, AL 04/1990 to 07/2009

Served as liaison between customers and financial consultants, provided administrative support to financial advisors and regional manager

Opened and maintained clients’ accounts, including address changes, asset movements, and dividend reinvestments

Placed and verified stock, mutual fund, and CD trades

Handled customer calls by forwarding to appropriate personnel or by scheduling appointments

Trained employees on Customer Information Files duties and procedures

Keyed and verified requests, such as status, name and address, and product code changes

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