Customer Service Office Manager
Resume:
ELIZABETH B. MILANA
E-mail: *********@***.***
WORK EXPERIENCE
ATLANTIC BIOLOGICALS CORPORATION, Miami, FL
ACCOUNTING MANAGER FEB 2004-DEC 2021
●Responsible for all accounts receivable transactions (posting of cash, calling delinquent customers)
●Responsible for all aspects of inventory control across 4 facilities within the US
●Daily management reporting (KPI comparisons, budget vs. actual)
●Assisted the sales department on all aspects of daily sales and transactions
●Calculated commissions for 30+ sales reps on a weekly/monthly basis
●Worked with warehouses on any inventory discrepancies
●Acted as the company’s notary
PAMECO CORPORATION, Pompano Beach, FL OCT 2000-JAN 2005
OFFICE MANAGER
●Acted as office manager for 38 branches across multiple states
●Responsible for all aspects of accounts receivable
●Reviewed all credit applications for new customers, and was responsible for approving/denying
●Helped branches on a daily basis with any customer issues, in all areas of customer service
AMERICAN RETAIL CREDIT SERVICES, Pembroke Pines, FL JUN 1990-JUN 2000 OPERATIONS MANAGER
TRW MORTGAGE CREDIT, Miami, FL 1988-1990
ASSISTANT BRANCH MANAGER
RHODES FURNITURE, Miami, FL 1986-1988
CREDIT MANAGER
EDUCATION
BROWARD COLLEGE 1971-1972
Liberal Arts
DEVILBISS HIGH SCHOOL 1965-1969
College Prep Diploma
LICENSES
Florida Notary Public
COMPUTER SKILLS
●Word, Outlook, PowerPoint, Excel. QuickBooks
●MAS 90/200
●AS400/J D Edwards
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