Scrum Master Service Delivery

Mohamed Kamissoko

SAFe Scrum Master, PSM *

+734******* *******@*****.*** linkedin.com/in/Mohamed-k Summary

Passionate and Innovative Information Technology leader, with over 10 years of agile and traditional project management experience, with a proven record of continuously delivering value to organizations and implementing improvements to project management and program development in IT. Facilitating multiple co-located and virtual cross functional teams, I have facilitated business improvements, resolved conflicts and automated processes, increasing business efficiency to achieve organizational goals and enhance end user experiences. Technical Skills

• Agile values, principles, and frameworks (Scrum, Kanban, XP), SAFe, DevOps

• SDLC, End to end project management, IT Management, Project delivery

• Project management, planning, assessment, and implementation

• Quality Assurance, Process Improvement, Service delivery Integration

• Technical team leadership, Coaching, Conflict resolution, Communication, Collaboration Tools

• Microsoft Office Suite: Projects, MS 365, Word, Excel

• Atlassian Tools: JIRA, Confluence, Azure DevOps

• Collaboration Tools: Slack, Zoom, Outlook, Miro, Mural, Teams, SharePoint Experience

Senior Scrum Master II

Pollard Banknote Limited Aug 2017- Present

• Coached cross functional teams, building web and mobile applications and back-end services for software projects successfully delivering increments using best agile practices

• Acted as a Servant leader for multiple cross-functional teams leveraging agile methodologies, to maximize efficiency, carefully balancing the constraints of cost, time and scope to deliver best business value

• Utilized the Scrum framework and facilitated all Scrum ceremonies for the teams: Daily Stand Up, Backlog Grooming, Sprint Review Meetings, Retrospective

• Facilitated improvements to scrum implementation through coaching, workshops and knowledge transfer sessions improving team skills metrics, consistent delivery of sprint goals and steadied teams’ velocities.

• Developed program-level dependency tracker, covering all workstreams allowing me to fore-cast and identify impediments and potential blockers

• Communicated release progress to stakeholders through Burndown Charts, velocity and other metrics.

• Improved communication and transparency with engineering, product, testing, UI/UX, technical communications, help desk, implementation consultants, and infrastructure/hosting teams, vendors and stakeholders

• Coached team on how to resolve conflicts, creating a positive working environment and improving morale

• Entrusted as Agile Coach/Trainer for two new scrum teams, now performing with optimal agility Scrum Master

Heartland Healthcare Centre Sep 2015– Jul 2017

• Coached two agile teams throughout the SDLC, ensuring the delivery of monthly releases consisting of new features, enhancements to existing features, and technical upgrades

• Collaborated and coached PO on product roadmap, prioritizing product backlog, and using “Who, what, why” metrics for user stories

• Leveraged sprint commitments and team capacity by identifying and mitigating dependencies and impediments with proper escalation strategies

• Engineered release capacity planning, tracked sprint and release progress in JIRA

• Assisted with the training and guidance of new employees as they are hired or transferred and assigned to a Project

• Kept management informed of projects progress and potential risks with clear and concise recommendation on risk mitigation

• Proactively monitored Sprint Burndown and Release Burndown Chart to track the team’s velocity and sprint progress for forecasting

Project Manager/Scrum Master

Chemical Bank Sep 2008– Jul 2015

• Initiated, planned, executed, monitored, and controlled projects. Ensured that projects stayed within the projected timeframe through early identification of scope creeps, impediments, and blockers, reporting all detected issues in a timely manner

• Communicated with executives on the board to keep project aligned with their goals

• Performed quality control on the project throughout development to maintain standard expected

• Point of contact for teams when multiple units are assigned to with same project to ensure team actions remain in Synergy

• Facilitated effective communication across teams, product owners and external vendors/stakeholders

• Developed detailed estimate of the level of effort, schedule and budget necessary to successfully complete the project

• Performed measurement and risk analysis to minimize risks and optimize returns

• Coached teams to be self-organizing and deliver product increments with little supervision

• Collaborative team environment for team members to adapt openness and transparency Team Lead

GT Products/Eaton Corporation Sep 2004– Apr 2008

• Managed assigned aspects of various project lifecycle

• Developed artifacts including charter, integrated plan, resource plan and other related project management artifacts

• Performed various project administration tasks, including coordinating meetings, taking meeting minutes, forwarding communication releases and performing maintenance of project tracking logs

• Provided regular project updates and managed project schedules, documents and prepared presentations to the top management about the project health

Junior Talent Acquisition

Guinea Water Company Jan 1996– Apr 2004

• Drove the full recruiting lifecycle from candidate generation through sourcing interviewing, selection, and first day of employment

• Sourced for high quality candidates through the development and implementation of innovative recruiting programs and strategies that utilized best practices and other relevant means of acquiring top-tier talent

• Conducted behavioral-based interviews and utilized competency-based assessments to help managers identify the best talent for the organization

• Developed and managed recruiting related programs (e.g. internship program, campus recruiting and social recruiting) Education & Certifications

• SAFe scrum master 5.1 (SSM)

• Professional scrum master (PSM1)

• Diploma in software engineering- Programming, Washtenaw Community College

• BA, Mass Communication, Gamal Abdel Nasser University, Conakry-Guinea Projects

Insta-Games web and app development and enhancement Legacy system upgrades and updates

Payment Integration/SaaS payment platforms

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